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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,556 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,556 reviews

September 20, 2023

Friendly and efficient customer service. Secured an appointment quickly and the valet service was outstanding. More

by laurel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady Mills
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Sep 22, 2023 -

Rockwall Ford responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 19, 2023

Oscar is a great service advisor and always makes sure my F250 is kept in top condition. He keeps me in the loop with all service while my truck is there! More

by Jeff D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar (Service Advisor)
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Sep 23, 2023 -

Rockwall Ford responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Oscar went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

September 16, 2023

Always been there, always helpful , got the job done right. Fixing to buy a new truck soon More

by Jmiint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Sep 19, 2023 -

Rockwall Ford responded

Thank you for the Five-Star review and for choosing Rockwall Ford. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 16, 2023

Very friendly take time to understand when I needed. It were very thorough. Highly recommend. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rize
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Sep 19, 2023 -

Rockwall Ford responded

We are thrilled that Rockwall Ford provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 16, 2023

All the sales staff were fantastic. Bruce did a great job and never overbearing. Marc in finance also did a great job. More

by rgwright60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce, Marc and the Sales manager
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Sep 16, 2023 -

rgwright60 responded

We recently purchased a 2023 F150 Platinum Power Boost from Rockwall Ford and the process could not have been any better. Bruce, Marc and the Sales team were very accommodating and knowledgeable. Thanks guys!

September 15, 2023

I appreciated the service very good. Friendly people willing to help you in what ever u need More

by Alfredo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asiah
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Sep 19, 2023 -

Rockwall Ford responded

That's great to hear! We're so glad Rockwall Ford was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

September 15, 2023

I had a great experience with Rockwall Ford. Juan kept me updated through the entire process and communicated honestly on both price and time estimates. Highly recommend. Ask for Juan! More

by PurpleFusion2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Avalos
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Sep 23, 2023 -

Rockwall Ford responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Juan provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 14, 2023

Came in today and received fast service. Everyone was very helpful, will be returning for service in the future. More

by Chastity H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady Mills
Report | Print
Sep 19, 2023 -

Rockwall Ford responded

We're thrilled to hear that you received fast and helpful service during your visit. We look forward to welcoming you back for service in the future and continuing to provide you with the assistance and care you deserve. Thank you for choosing us, and we appreciate your feedback!

September 14, 2023

This was my second visit to Rockwall Ford. Once again I was pleasantly surprised that my service was completed on time and exactly as quoted. Thanks to Matt for taking care of me and my ve More

by jayechesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Sep 24, 2023 -

Rockwall Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 14, 2023

I use Rockwall Ford for any mechanical or electrical maintenance/repairs. I make appointments and they have always started working on my vehicle at my appointment time. They give you a time frame to com More

by j.bowman45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Sep 24, 2023 -

Rockwall Ford responded

Thank you for choosing Rockwall Ford! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

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