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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,500 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,500 reviews

September 02, 2023

Our experience at the dealership was reassuring and pleasant. The employees were courteous and professional. We appreciate Rockwall Ford and are grateful More

by Ackeea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia Ford and Chris Wase
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Sep 06, 2023 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 31, 2023

Excellent service professionals who represent their dealership with pride! Keith was outstanding to work with!! More

by ChuckLeBlanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Sep 04, 2023 -

Rockwall Ford responded

We are thrilled that Keith provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 30, 2023

Stayed in contact with updates , and did what I asked and he delivered. I would recommend More

by Wkeyr1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Sep 04, 2023 -

Rockwall Ford responded

Thank you for the Five-Star review and for choosing Rockwall Ford. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 28, 2023

The service advisor lead me to a tire that works very l’m well very satisfied More

by dowen2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Sep 01, 2023 -

Rockwall Ford responded

Thank you for your kind words about the service staff! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

August 28, 2023

Very smooth transaction from test drive to driving my new vehicle home. Have purchased many vehicles in my life this was far my best experience. Thank you! More

by harbaugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Sep 06, 2023 -

Rockwall Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 26, 2023

Professional and friendly service. Was planning on leaving my car overnight, but they had the car fixed up and ready to go within 2 hours. More

by Mvercellino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asiah
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August 26, 2023

Very friendly definitely would recommend and I will be back great job see you soon More

by Gary Johnson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juan
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Aug 30, 2023 -

Rockwall Ford responded

Thank you, Gary, for your kind words! We look forward to your business with us again!

Sep 06, 2023 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 26, 2023

Quick easy convenient , not pushy offered transport to and from or delivery to my home More

by rhorton0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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Sep 03, 2023 -

Rockwall Ford responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

August 25, 2023

Very friendly, considerate, helpful and knowledgeable. The waiting area is always clean and inviting. They always keep you informed on the status of your vehicle. More

by PEE82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bohn
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August 24, 2023

They were able to get me in for warranty work and service in one day. The Ford dealer I bought the vehicle from was not able to schedule me for 6 weeks. Rockwall Ford now has my business. More

by oranjones53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asian Ford
Report | Print
Sep 10, 2023 -

Rockwall Ford responded

Our top priority is to ensure your satisfaction and we are pleased to hear that our Rockwall Ford service team went beyond your expectations and was able to get you back on the road the same day! We look forward to seeing you on your next visit!

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