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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,402 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,402 reviews

June 26, 2023

would like to express my appreciation for the dealership's prompt action in addressing the concerns I had regarding my recent car purchase. Despite initial frustrations, the dealership demonstrat More

by Yvonne
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcos Monriel was super helpful.
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June 26, 2023

On line scheduling for regular maintenance is great, I was in and out within the hour. Ive been a satisfied customer for 10 plus years. More

by D Foster
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Keith Monnette
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Jun 27, 2023 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!

June 25, 2023

Service department is very courteous and fast in and out in no time. Thank you More

by pijamas965
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jun 27, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 25, 2023

Always very pleased with Rockwall Ford service and sales department. Highly recommended very friendly helpful. Excellent dealership to do business with in every way. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Kieth Chris..
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Jun 27, 2023 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 23, 2023

My service writer was very good would recommend her to anyone. Takes care of customers and kept me updated on my vehicle. More

by Red
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bianca Vasgird
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Jun 27, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 22, 2023

The Rockwall Ford staff are all very polite and do try to keep you up to date with progress on the servicing of your vehicle. Special thank you to Russel, my service agent. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel
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Jun 27, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

Nice customer service they had my truck in and out in no time and kept me updated the whole time. More

by Drew
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary
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Jun 24, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

They put a lot of obvious effort to provide excellent customer service. I would definitely recommend this dealership. More

by rugbyjj3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Brohn
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Jun 24, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 20, 2023

Ian did an awesome job I will be coming back soon for an oil change and other work done on my f250.. thankyou for the smooth turnaround!! More

by Jmzumbrun
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ian ..service dept
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Jun 20, 2023 -

Jmzumbrun responded

Ian did a great job! I will be back for other maintenance on my f250

June 17, 2023

Service writer was extremely friendly and listened to my issue. When ckg status very pleasant and made me feel important not just another customer. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Jun 20, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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