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Rockwall Ford

Rockwall, TX

4.7
1,400 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,400 reviews

July 14, 2023

My service advisor is professionally sound regarding my visit and I recommend him and the dealership More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jul 19, 2023 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it!

July 14, 2023

The gentleman that helped me was very friendly and helpful.Made me very comfortable and thankful he took the time to explain everything More

by Paul J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wade
Jul 19, 2023 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 13, 2023

Gary Wells worked to get me fixed up and back on the road again. Thanks More

by Leland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Wells
Jul 25, 2023 -

Rockwall Ford responded

Thank you for being our customer, we appreciate your kind words!

July 13, 2023

Asiah was an excellent advisor for me! I had a broken Driver’s side visor. She got the tiny part and a tech tried to use the tiny part to fix the visor in place, but the discovered there w More

by cpolitic2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asiah!
Jul 13, 2023 -

cpolitic2 responded

This is me!

July 13, 2023

Ian helped us out so much and every one was so friendly. If I lived around that area I would recommend my friends and family to go there. More

by wperezjr61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Campbell
Aug 14, 2023 -

Rockwall Ford responded

Thank you for the Five Star review and for choosing Rockwall Ford. We were pleased to hear that Ian could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We appreciate your business and look forward to the pleasure of serving you again.

July 12, 2023

I would like to let Rockwall Ford about their Service Adviser by the name of Ian Campbell I have to say that he went out of his way and beyond the call of duty to keep me informed about the service of my More

by tonygonzalez101658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IAN CAMPBELL
Aug 09, 2023 -

Rockwall Ford responded

Thank you for acknowledging Ian Campbell for his professionalism and dedication. At Rockwall Ford, we appreciate when our associates are recognized for the exceptional service they provide. Your business as well as your Five Star review is very much appreciated and it would be our pleasure to assist you again.

July 12, 2023

Excellent,great to work with. Quick and easy transaction. Highly recommended dealer. I have and will continue to buy from rockwall for. More

by blackw0523
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome vail
Jul 12, 2023 -

blackw0523 responded

Rockwall ford is an excellent resource for all your new and used vehicles.

July 10, 2023

They did an awesome job. Service Advisor Melissa was excellent and the tech Quentin did a great job. More

by richcchew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Aug 03, 2023 -

Rockwall Ford responded

We're happy you found our staff to be so supportive during your experience here at Rockwall Ford.

July 09, 2023

Very professional and well organized. It was a great experience. I am glad that I chose Rockwall Ford to buy my Maverick from. More

by garybaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
Aug 06, 2023 -

Rockwall Ford responded

We are pleased to hear you had a great service experience at Rockwall Ford. We appreciate your business as well as your Five Star review! It was our pleasure and we look forward to assisting you again.

July 08, 2023

Ian took great care of us a Rockwall Ford took the time to answer all questions and get our navigator in and out ! Thanks More

by alley_cat1852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Aug 07, 2023 -

Rockwall Ford responded

Thank you for the Five Star review and for choosing Rockwall Ford! We are pleased to hear that Ian could provide you with an excellent service experience and to know he took such great care answering all of your questions. We appreciate your business and look forward to serving you again.

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