Rockwall Ford
Rockwall, TX
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Asiah was an excellent advisor for me! I had a broken Driver’s side visor. She got the tiny part and a tech tried to use the tiny part to fix the visor in place, but the discovered there w I had a broken Driver’s side visor. She got the tiny part and a tech tried to use the tiny part to fix the visor in place, but the discovered there was a silver piece missing from the base arm of the visor so the tiny part wouldn’t work to hold the base into the car ceiling. So I went back to the waiting room. Shortly the silver piece was found and the visor was reattached and the new tiny piece held it in place! My bill was cut in half by my “FordPass” points! I was pleased with the time and care Asiah took to take care of me! More
I would like to let Rockwall Ford about their Service Adviser by the name of Ian Campbell I have to say that he went out of his way and beyond the call of duty to keep me informed about the service of my Adviser by the name of Ian Campbell I have to say that he went out of his way and beyond the call of duty to keep me informed about the service of my vehicle 🚗 very professional Great customer service skills as long as he keeps working there I will continue to take my Transit Connect there for servicing if only you had every one that works as hard as this young man Rockwall Ford would be number one in service Ian not only deserves a raise in pay and a promotion at least More
Excellent,great to work with. Quick and easy transaction. Highly recommended dealer. I have and will continue to buy from rockwall for. Quick and easy transaction. Highly recommended dealer. I have and will continue to buy from rockwall for. More