
Rockwall Ford
Rockwall, TX
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My service advisor Keith is the reason I drive 70 miles to visit Rockwall Ford. He is responsive, professional, and always willing to answer questions promptly. I love the Rockwall Ford service dept to visit Rockwall Ford. He is responsive, professional, and always willing to answer questions promptly. I love the Rockwall Ford service dept More
I was quite frustrated with the performance of my EV. Gerald took the time to understand the problems I was having, work with the technicians to diagnose properly and keep lines of communication open. I Gerald took the time to understand the problems I was having, work with the technicians to diagnose properly and keep lines of communication open. I truly appreciated the patience and care taken. More
I've had the same thing done to my car at a regular auto mechanic and paid 1/4 of what I was charged at this dealership. Actually it was more than three times the amount I was charged before. If I can help mechanic and paid 1/4 of what I was charged at this dealership. Actually it was more than three times the amount I was charged before. If I can help it I'll never go back to this dealership. Then I got a quote on my truck that was less than half the value of that truck. My King Ranch truck is about a $15,000 truck and they quoted me $9,500. That is absolutely not a fair price. As I said, I won't be going back More
They weren’t pushy I had a death in my family between when I first inquired about the new vehicles and when I went in to test drive. They remembered and were sympathetic. Not many companies would put m when I first inquired about the new vehicles and when I went in to test drive. They remembered and were sympathetic. Not many companies would put much into remembering little details about their customers More