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Rockwall Ford

Rockwall, TX

4.7
1,556 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,556 reviews

January 11, 2024

Rockwall Ford today to get my oil changed? They got me in and out very quick. I really appreciate it. Rob was my service advisor. Did a great job. More

by Bigdholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Rob was my service advisor
Jan 12, 2024 -

Rockwall Ford responded

It's fantastic to hear that you had a great experience and that Rob provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 10, 2024

Excellent service and quick repair and delivery will recommend ROCKWALL Ford for service work to friends More

by Reselectric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
Jan 12, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 09, 2024

We had a Great experience buying a new F150. Everyone was very helpful and knowledgeable. We asked for them to try and get us out at a certain time and everyone was very accommodating to do it f More

by steve1floyd.sf19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jan 11, 2024 -

Rockwall Ford responded

Congratulations on your new F150! We are thrilled that Jeremy provided you with an awesome sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 09, 2024

Perfect sale person Jon Bowers, Vehicle was exactly what was advertised and they got the payment where I needed it to be Thx again Rob Hill for working that deal More

by Lthemi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bowers
Jan 11, 2024 -

Rockwall Ford responded

Congratulations on your new vehicle! We are thrilled that Jon and Rob provided you with a perfect sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 08, 2024

Great work, dropped off on Saturday and was ready for pick up within an hour. More

by mweigand8937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asiah
Jan 10, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 06, 2024

I've been to other dealerships and they have not been like this one so polite and nice and always have a smile and great greeting when they see you pull up More

by Aaron bode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 09, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a polite and nice experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

BEST experience ever! Very professional and friendly. Everyone was so willing to help and Bruce was amazing More

by Lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Feagain and Marc in finance
Jan 06, 2024 -

Rockwall Ford responded

Congratulations on your new vehicle! We are thrilled that Bruce provided you with an amazing sales experience. Our ultimate goal is your satisfaction! We are excited to help you in the future.

Jan 06, 2024 -

Lisa responded

Thank you and I will forever choose Rockwall Ford!

January 05, 2024

I LOVE my new Ford Mustang Mach E! ! Only had it a week but so far so great! The only reason I give my experience 3 Stars is due to the fact that I felt the buying experience could have More

by M.Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoltan Bango
Mar 23, 2024 -

Rockwall Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Rockwall Ford responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Ricky Ruth will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Jeff Hicks General Manager jhicks@rockwallford.com

January 04, 2024

Service advisor was very friendly and helpful. Go my vehicle maintenance done in a quick timely manner More

by locktar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Wells
Jan 06, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a helpful and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 03, 2024

Service rep was very friendly and explained everything in laymans terms. Wait time was minimum and wzit room is very clean and updated More

by Charris-rockwall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Monnette
Jan 04, 2024 -

Rockwall Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

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