Rockwall Ford

Staff are courteous and helpful. Clean waiting area and bathrooms. I was told beforehand that my wait would be long, so I came prepared. Easy to charge my phone and get some work don Clean waiting area and bathrooms. I was told beforehand that my wait would be long, so I came prepared. Easy to charge my phone and get some work done while I waited. They do offer a shuttle if you don’t want to wait at the dealership. More

The service department was very professional and polite. I enjoyed the customer waiting area. I was helped by the service writer to enroll in Ford Pass ( helped with VIN number) I lt was nice experience I enjoyed the customer waiting area. I was helped by the service writer to enroll in Ford Pass ( helped with VIN number) I lt was nice experience More

First time here and immediately they were great. Customer service and atmosphere was very friendly and good. My truck was service and quoted a price and once they really diagnosed it it was cheape Customer service and atmosphere was very friendly and good. My truck was service and quoted a price and once they really diagnosed it it was cheaper. So o can say they are even honest at Rockwall Ford. Thanks More

Princeton was very knowledgeable and paid attention to my concerns and answered in a way that I could understand easily concerns and answered in a way that I could understand easily More

Very please that was done. They were professional and new there job. Greatly appreciate there service and will tell others about them. They were professional and new there job. Greatly appreciate there service and will tell others about them. More

Service was quick and communication was spot on. Having a rental car place in the facility made a huge difference as well! Having a rental car place in the facility made a huge difference as well! More

Great staff in both the service center and the dealership, answered all of my questions and told me everything I wanted to know. dealership, answered all of my questions and told me everything I wanted to know. More

The service technician reviewed my service history and made appropriate recommendations. Work done in a timely manner. made appropriate recommendations. Work done in a timely manner. More

Rockwall Ford treated me fairly and things were done as simplistic as possible. Thank you simplistic as possible. Thank you More

Fast service and explained what the tech may run into when doing service on my high mileage explorer when doing service on my high mileage explorer More