Rockwall Ford

Easy to make a service appointment Get a shuttle ride home Car was delivered to our house and had been cleaned. Great customer service! home Car was delivered to our house and had been cleaned. Great customer service! More

They were polite and courteous and good communication…would definitely use Rockwall Fotd service again! communication…would definitely use Rockwall Fotd service again! More

Friendly staff - we appreciated their willingness to answer our many questions and that they were able to ease our concerns. answer our many questions and that they were able to ease our concerns. More

Rockwall Ford is always above their competition. Folks like Kris Wade are exceptional in every way. He puts service above self and is focused on the customer at all times. I will never go to another Folks like Kris Wade are exceptional in every way. He puts service above self and is focused on the customer at all times. I will never go to another service department. My next car will also be bought here. As long as Ford keeps members like Kris on their team they will have my commitment as a customer. More

Had an issue with a newly purchased used Explorer from a different dealer. OBD port was not functioning, preventing the vehicle from passing state inspection. Matt Ruiz facilitated the repair and state insp different dealer. OBD port was not functioning, preventing the vehicle from passing state inspection. Matt Ruiz facilitated the repair and state inspection, explained the techs findings and had me in and out in 1 day with all issues resolved at a reasonable price. Matt was a great help. More

The right service advisor can really make a change in a company. Kieth Monnette is the to see. company. Kieth Monnette is the to see. More

Great service, friendly staff! Always take my truck here for service. It’s a great experience every time Always take my truck here for service. It’s a great experience every time More

I am happy with my purchase experience. We did not plan to purchase a car that day, but we had been discussion the probability that we would do so soon. Once we met Mr. Pugh, he was so en We did not plan to purchase a car that day, but we had been discussion the probability that we would do so soon. Once we met Mr. Pugh, he was so enthusiastic and helpful. Everything fell into place very nicely. We made the deal! More

The staff were very polite and helpful. They serviced my truck very quickly and I love the drop off and pickup services. Makes things very convenient. They serviced my truck very quickly and I love the drop off and pickup services. Makes things very convenient. More

Asian was so helpful in getting my car battery replaced and making sure it wasn’t something else as well. She was kind and efficient! and making sure it wasn’t something else as well. She was kind and efficient! More