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Rockwall Ford

Rockwall, TX

4.7
1,185 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,185 reviews

May 10, 2023

Totally Awesome. They are Professional, Courteous and nice to deal with !! I will definitely come back for future work that needs to be performed. Very impressive More

by mjmousseau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 12, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 05, 2023

Great experience again. Patrick and Rob took care of everything. They find the truck that you want and have it ready to go when you arrive. No dealer games or wasting time l More

by Deltaflyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Fleming
May 05, 2023 -

Rockwall Ford responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

May 05, 2023

This was the first time I've gotten out of here under three hours, even for an oil change. More

by burbackuk
Recommend Dealer
Yes
Employees Worked With
Unknown
May 05, 2023 -

Rockwall Ford responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

May 04, 2023

Great sealed staff and management make the process quick and easy as possible! Bought multiple from Rockwall Ford! More

by Vtah2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Nagy
May 05, 2023 -

Rockwall Ford responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

May 08, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 03, 2023

This the most incompetent auto service business I’ve ever seen. I made an appointment to have my vehicle serviced under the warranty and was told I could wait while it was diagnosed that day. When I arrived More

by NB
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service center
May 05, 2023 -

Rockwall Ford responded

I apologize for your service experience. Can you please contact me so I can make this right? I cannot find your name in our database; I would love to hear back from you. Jeff Hicks General Manager 972.290.2200

May 03, 2023

Oscar's quote for service and quote for timeframe of service were clearly presented and I love servicing my truck here! More

by Will Murdock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
May 05, 2023 -

Rockwall Ford responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

May 09, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 02, 2023

Working with Rob and Patrick was super easy and fast great experience overall! Definitely recommend Rockwall Ford More

by Mcapozzola75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob, Patrick
May 04, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 02, 2023

Rockwall ford is one of the the best dealers in the USA. I am from california, no dealership near me treated me with such amazing customer service! Shout out to Stephen Nagy from Rockwall Ford for being so More

by aparra
Recommend Dealer
Yes
Employees Worked With
Stephen Nagy, and also gentlle(forgot his name finance guy who served)
May 04, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 30, 2023

I would love to give your service advisor by the name of Ian Campbell a 5 star rating for his professional service his customer service skills were to the upmost excellence his kindness respect for me said More

by tonygonzalez101658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Campbell
May 02, 2023 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it!

May 03, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 27, 2023

I can't say enough about the employees and this dealership. They have gone above and beyond to not only take care of the problem, but to make me feel like they were not out to take advantage of me More

by Sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Mays and Asiah
May 02, 2023 -

Rockwall Ford responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

May 03, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Rockwall Ford

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