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Rockwall Ford

Rockwall, TX

4.7
1,185 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,185 reviews

June 21, 2023

They put a lot of obvious effort to provide excellent customer service. I would definitely recommend this dealership. More

by rugbyjj3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Brohn
Jun 24, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 20, 2023

Ian did an awesome job I will be coming back soon for an oil change and other work done on my f250.. thankyou for the smooth turnaround!! More

by Jmzumbrun
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ian ..service dept
Jun 20, 2023 -

Jmzumbrun responded

Ian did a great job! I will be back for other maintenance on my f250

June 17, 2023

Service writer was extremely friendly and listened to my issue. When ckg status very pleasant and made me feel important not just another customer. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 20, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2023

Oscar was professional and helpful. He explained everything patiently. He showed me how I could use my Ford points to save money on my service. More

by jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Jun 20, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 16, 2023

Ian and the entire service team was smart, friendly and helpful. 5🌟 to them all! More

by Brian.C.Lindley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jun 20, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 16, 2023

Scheduling was easy. Service was prompt and courteous from the moment I arrived until my car was done. More

by pruittjeff55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 20, 2023 -

Rockwall Ford responded

We appreciate your positive review about your recent experience with us!

June 16, 2023

Great attention. Timely as promised. Comfortable waiting room. X x x x x x x x More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Jun 20, 2023 -

Rockwall Ford responded

We appreciate your positive review about your recent experience with us!

June 14, 2023

On overall great experience. The service advisors were very knowledgeable they provided me with fast and quality services!! More

by Ljoelke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 16, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 14, 2023

This dealership makes buying a new car worth your while. Maurice and Bruce were amazing sales persons and Alexa sure knew her job as a finance guru to convince you to pay more money lol.All said and done, wi More

by enogierukingsley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice,Bruce and Alexa
Jun 16, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 13, 2023

Rockwall Ford works hard to solve any problem you are having. Then they make you car whole again. Their staff is friendly and very helpful. Thank you. More

by mlipsey47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 16, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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