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Rockwall Ford

Rockwall, TX

4.7
1,185 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,185 reviews

July 04, 2023

This was our first time dealing with Rockwall Ford, and I must say they are the BEST. I have owned a lot of different vehicles and this was the easiest and most relaxing purchase I’ve ever had. Matthew Hubbs More

by Jeepguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hubbs
Jul 06, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Rockwall Ford

July 03, 2023

Great service. They went out of their way to make purchasing a new vehicle an easy experience. More

by Jeffreyml
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Langham and Rob Hill
Jul 06, 2023 -

Rockwall Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

July 02, 2023

Ordering and receiving a new Ford Bronco can be a long process and can take up to two years. This was the case with our purchase of the Ford Bronco. We ordered our Ford Bronco in 2021 and finally received More

by Compton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Langham
Jul 02, 2023 -

Compton responded

thank you, Matt Langham, for your great communication on this purchase, keeping us informed and making the buying experience a great one.

July 01, 2023

I completely trust this dealership. I went in for an oil change and front and back brakes. They told me that I didn’t need back brakes and that the front were only half worn down. Inste More

by Mdd254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 04, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 30, 2023

Fast and efficient service. The fastest I have ever had. Never been that fast before. Definitely will go back More

by bobbylhood
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Keith morrelle
Aug 02, 2023 -

Rockwall Ford responded

At Rockwall Ford, we are very happy to hear that our service team was able to provide you with an enjoyable service experience. Thank you for your Five Star review and we look forward to the opportunity to assist you again in the future!

June 30, 2023

My service advisor did a great job. He listen to my concerns and had my vehicle back to me timely More

by Johnbowers
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Keith
Aug 03, 2023 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it!

June 29, 2023

The service department is awesome… communication with the customer/me was excellent, and the always convenient shuttle service can’t be matched More

by Kawaford
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aisha
Aug 03, 2023 -

Rockwall Ford responded

Thank you for the five-star review and for choosing Rockwall Ford! We're happy to have provided you with excellent and convenient service. We enjoy hearing that we can meet your expectations and look forward to serving you again!

June 29, 2023

Brain always takes care of my business with top tier customer service. He is an asset to your company. More

by rey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
Jul 02, 2023 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it!

June 27, 2023

Very satisfied with the customer service and repair in timely manner. Always very friendly staffed More

by sowens
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Asiah Ford , Karl Thormahlen
Jun 30, 2023 -

Rockwall Ford responded

Thank you for being our customer, we appreciate your kind words!

June 27, 2023

Bianca provided excellent customer service. From the time I arrived to the time I left there was plenty of communication about the service. More

by b17
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bianca
Jun 29, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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