Rockwall Ford

I would like to let Rockwall Ford about their Service Adviser by the name of Ian Campbell I have to say that he went out of his way and beyond the call of duty to keep me informed about the service of my Adviser by the name of Ian Campbell I have to say that he went out of his way and beyond the call of duty to keep me informed about the service of my vehicle 🚗 very professional Great customer service skills as long as he keeps working there I will continue to take my Transit Connect there for servicing if only you had every one that works as hard as this young man Rockwall Ford would be number one in service Ian not only deserves a raise in pay and a promotion at least More

Excellent,great to work with. Quick and easy transaction. Highly recommended dealer. I have and will continue to buy from rockwall for. Quick and easy transaction. Highly recommended dealer. I have and will continue to buy from rockwall for. More

They did an awesome job. Service Advisor Melissa was excellent and the tech Quentin did a great job. Service Advisor Melissa was excellent and the tech Quentin did a great job. More

Very professional and well organized. It was a great experience. I am glad that I chose Rockwall Ford to buy my Maverick from. It was a great experience. I am glad that I chose Rockwall Ford to buy my Maverick from. More

Five star service! Another dealership ( Paris Ford Lincoln) kept my car for over a week and then told me they could not repair it because they did not have the proper e Another dealership ( Paris Ford Lincoln) kept my car for over a week and then told me they could not repair it because they did not have the proper equipment. Took them a week to tell me that part. The GM Mitch Hammack was to busy to even return a call. A real class act. When I called Rockwall Ford because I was beyond upset with the other dealership. Rockwall Ford exceeded my expectations. I called Rockwall Ford before I brought the car to them and they were very nice and professional on the phone. The staff was nice to us from the minute we walked in the door. (Keep in mind we drove 75 miles to bring them my wife's car.) Juan Avalos was professional and friendly from the minute I arrived. Juan even offered us a courtesy ride home if we needed it. He exceeded my expectations and kept me informed daily. Juan and all the team are top notch!!! I cannot express how good they were. More

Ian took great care of us a Rockwall Ford took the time to answer all questions and get our navigator in and out ! Thanks to answer all questions and get our navigator in and out ! Thanks More

Tire rotation and oil change in about an hour . Good job. Called when ready to pick up Good job. Called when ready to pick up More

I received the best customer service from Rockwall Ford They exceeded my expectations in every way I would most definitely recommend them! Ford They exceeded my expectations in every way I would most definitely recommend them! More

Quick service nice staff, responsible price. I recommend this dealership for your vehicle service see gary I recommend this dealership for your vehicle service see gary More

The staff is always helpful and knowledgeable. The dealership is always clean and the service is always quick. The dealership is always clean and the service is always quick. More