Rockwall Ford

Cavelius and Carlos were very helpful and easy to talk to about my new purchase. about my new purchase. More

Trevor, Stephen & Bradley were all super helpful. However, the General Manager, Jeff, never returned my call nor replied to my email. Despite challenging circumstances involving an insurance settleme However, the General Manager, Jeff, never returned my call nor replied to my email. Despite challenging circumstances involving an insurance settlement and other factors that were out of our control, we are happy to have finalized the purchase with Rockwall Ford. More

The service writer was very knowledgeable We would recommend him to our friends. He did offer other services for the car but wasn't high pressure about it recommend him to our friends. He did offer other services for the car but wasn't high pressure about it More

Service is great and the vehicle delivery service sets them apart from the rest! The staff is very thoughtful and doesn’t xx the customer. them apart from the rest! The staff is very thoughtful and doesn’t xx the customer. More

It was simple to make an appointment. They service man came out the next day to change the oil. He was very friendly. They service man came out the next day to change the oil. He was very friendly. More

Great experience with polite and experienced staff. Made my purchase a pleasurable experience. I travelled from San Antonio and they had everything ready to sign and the vehicle ready. Signed the paper Made my purchase a pleasurable experience. I travelled from San Antonio and they had everything ready to sign and the vehicle ready. Signed the papers and out the door in less than 45 minutes. More

Terrible communication, unhelpful staff. Expect for you to know their system instead of asking you questions. Don’t have a problem in the 30 minutes before closing- they want to go home and Expect for you to know their system instead of asking you questions. Don’t have a problem in the 30 minutes before closing- they want to go home and will be rude and unhelpful More

Merri has taken care of me the last couple of times I have been in. She is very courteous and professional, she keeps me posted on the status of my service and answers any questions that I might have. Ex have been in. She is very courteous and professional, she keeps me posted on the status of my service and answers any questions that I might have. Excellent service and I know things are getting done properly. Keep up the good work! More

The team at Rockwall Ford stood out from other dealers by being responsive, straightforward and professional. Rocco is the best! being responsive, straightforward and professional. Rocco is the best! More

I had a great experience with Rockwall Ford. Cody was an amazing sales representative that took care of us through the entire process. Cody was an amazing sales representative that took care of us through the entire process. More