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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,392 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,392 reviews

February 04, 2024

Very please that was done. They were professional and new there job. Greatly appreciate there service and will tell others about them. More

by smarttd
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Moses
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Feb 07, 2024 -

Rockwall Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 04, 2024

Service was quick and communication was spot on. Having a rental car place in the facility made a huge difference as well! More

by jordanperkey5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Princeton
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Feb 07, 2024 -

Rockwall Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 03, 2024

Great staff in both the service center and the dealership, answered all of my questions and told me everything I wanted to know. More

by fsolis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Princeton, Cavelious
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Feb 08, 2024 -

Rockwall Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 03, 2024

The service technician reviewed my service history and made appropriate recommendations. Work done in a timely manner. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Monnette
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Feb 08, 2024 -

Rockwall Ford responded

We're pleased to hear that our service technician provided a thorough review of your service history and made appropriate recommendations. Timely and efficient service is our goal. Thank you for choosing us for your automotive needs!

February 02, 2024

I have purchased two vehicles from Rockwall Ford in the past 6-7 months. Jeff and his entire staff were over the top professional, courteous, and kind. This is a no pressure dealership and they work hard t More

by kvandyke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Hicks, Jeremy Veil, marc
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Feb 02, 2024 -

kvandyke responded

If you are in the market for a new vehicle, you really should give Rockwall Ford a try. I can promise you that you will not regret it. This was the easiest car buying experience that I have ever had. The people are kind and there is no pressure. Rockwall Ford has a great selection of vehicles, the employees are great, and the service is to be bragged about. I drove 170 miles to purchase my new truck after buying my wife’s Expedition here about 6 months ago. I will never buy anywhere else after my experience here! Thanks guy’s Ken Van xxxx

February 02, 2024

Rockwall Ford treated me fairly and things were done as simplistic as possible. Thank you More

by papahauffe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Thormahlen, JJ
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Feb 04, 2024 -

Rockwall Ford responded

You're welcome! It's great to hear that Rockwall Ford treated you fairly and made the process as simple as possible. Safe travels, and thank you for choosing Rockwall Ford!

February 02, 2024

Fast service and explained what the tech may run into when doing service on my high mileage explorer More

by Ssacks2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Feb 06, 2024 -

Rockwall Ford responded

We're glad to hear that you experienced fast service and received clear explanations about potential challenges with your high-mileage Explorer. Transparent communication is essential for customer satisfaction. Thank you for choosing us, and we appreciate your positive review!

February 01, 2024

Simone was amazing and made the buying process an ease and would definitely use her again! More

by Jsanchez0519
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simone
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Feb 02, 2024 -

Rockwall Ford responded

Congratulations on your new vehicle! We are thrilled that Simone provided you with an amazing sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 31, 2024

Fast courteous service. Just the way I like it. Rockwall Ford is the best dealership in town. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah
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Feb 01, 2024 -

Rockwall Ford responded

Thank you for the kind words Jack! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 30, 2024

This dealership helps me out a lot. They go out and beyond to make sure that their customers are satisfied the last two advisers. I had Keith and Prince are wonderful. More

by Vickielogan31vickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Haul
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Feb 01, 2024 -

Rockwall Ford responded

Thank you Vickie for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

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