Rockwall Ford

Customer service was amazing at Rockwall Ford. Bianca handled my truck and she was super helpful and communicated very well with me throughout the repair process to keep me up to date on the statu Bianca handled my truck and she was super helpful and communicated very well with me throughout the repair process to keep me up to date on the status of my truck. Highly recommend going there. More

Knowledgeable and friendly staff that are always there to answer any questions you may have. answer any questions you may have. More

The service advisor did a great job keeping me informed of what was going on with my truck of what was going on with my truck More

Quick and to the point. My contact person was very helpful and helped me fix my issue My contact person was very helpful and helped me fix my issue More

RockWall Ford exceeded my expectations! I live about 500 miles away. My Bronco broke down just a few miles from this dealership. I was towed there and back on the road in a rental in about I live about 500 miles away. My Bronco broke down just a few miles from this dealership. I was towed there and back on the road in a rental in about two hours. Juan at RockWall Ford took care of everything. He communications daily with status updates on parts and reps that was being made to my Bronco. Unfortunately more issues occurred than expected and my engine ended up having to be replaced. But this dealership was a lot faster than I expected about getting me back in my Bronco and on the road. The service they gave me and communication was the best I could have had in such a bad situation. I highly recommend them if you are in this area. More

Great customer service experience. Asiah was very helpful and kept us informed about the progress of our vehicle Asiah was very helpful and kept us informed about the progress of our vehicle More

Customer vehicle pick up /drop off service is the best thing ever!!! Also being able to text the service advisors is good! thing ever!!! Also being able to text the service advisors is good! More

Fantastic service! Russell Mixon is the best! Everyone there is as nice as you can find. Russell Mixon is the best! Everyone there is as nice as you can find. More

The service department has always been polite and courteous. They have been prompt to resolve any issues courteous. They have been prompt to resolve any issues More

From my first phone conversation, test driving and financing Rockwall Ford staff made my purchase a seamless and pleasant experience. Thank you! financing Rockwall Ford staff made my purchase a seamless and pleasant experience. Thank you! More