Rockwall Ford

The service advisor was very nice and kept me updated. Unfortunately they damaged one of my hubcaps and I still have not heard any solutions to replace it. It’s now been 3 days. Plus they kept up charging Unfortunately they damaged one of my hubcaps and I still have not heard any solutions to replace it. It’s now been 3 days. Plus they kept up charging me. I had a coupon for the works and added on an alignment. When I left I paid $180 for an oil change, tire rotation and an alignment. As a bonuses they broke one of my tire hubs. More

Buddy the Manager treats me right. Price compared to other Ford Dealers is much better. Presume the work/mechanics are good. Price compared to other Ford Dealers is much better. Presume the work/mechanics are good. More

Great service. Had truck in for 1st, 5000 mile service and oil change. Seemed fast and efficient. Had truck in for 1st, 5000 mile service and oil change. Seemed fast and efficient. More

Very kind and helpful. Quickly serviced my vehicle and got me out in less than an hour. Quickly serviced my vehicle and got me out in less than an hour. More

I scheduled my appointment for maintenance and they completed the scheduled items on time. I will go back. completed the scheduled items on time. I will go back. More

Very cool, very nice, very very very very very very very very very great service very very great service More

Courteous and helpful, I prefer to do business with them because they present themselves professionally. because they present themselves professionally. More

Merri was amazing. Very friendly, professional, and kind. I really appreciated all her help. She made everything go so smoothly. Very friendly, professional, and kind. I really appreciated all her help. She made everything go so smoothly. More

The customer service team always takes care of me, want to say thank you to Tina for taking care of me during my visit. to say thank you to Tina for taking care of me during my visit. More

Service department. . not very professional in my opinion. Wasn’t really greeted warmly when I entered. I requested a certain advisor and when I arrived I was told he mo . not very professional in my opinion. Wasn’t really greeted warmly when I entered. I requested a certain advisor and when I arrived I was told he moved to used cars.. not impressed with the service manager at all. He sat upon my arrival and looked over to another advisor and told him to take my information. There is a history of my trucks service at the dealership and I reminded him of that, no change in attitude… More