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Rockwall Ford

Rockwall, TX

4.7
1,188 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,188 reviews

September 08, 2023

Jamie was quick, fast, informative and caring when our 2019 Ford 350 was brought in for service! GREAT job Jamie!!! More

by bmurphy12340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Sep 19, 2023 -

Rockwall Ford responded

We were pleased to hear that Jamie provided a quick and informative service for your Ford 350. It was a pleasure to assist you and we appreciate your business. Thank you for the Five Stars!!

September 08, 2023

I had a great service experience at Rockwall Ford. Oscar was great, we just moved to the area so he called my previous dealership to ensure that no services were unnecessarily repeated. Jim, the gentl More

by meb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 23, 2023 -

Rockwall Ford responded

We're happy you found our staff to be so supportive during your experience here at Rockwall Ford.

September 07, 2023

Great Service! Gary Wells was awesome! I will definitely be back due to his professionalism More

by mitchwisdom56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Wells
Sep 10, 2023 -

Rockwall Ford responded

Thank you for taking the time to recognize Gary's contributions and for sharing your positive experience. We would be delighted to welcome you back for your future automotive needs.

September 06, 2023

We had a wonderful experience purchasing a used vehicle from Rockwall Ford. The process was stress free and pleasant. Karl Thormahlen came highly recommended by both family and friends. Karl was very thoro More

by Jermo82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Thormahlen & JJ
Sep 23, 2023 -

Rockwall Ford responded

We're glad you had such a wonderful experience with us!

September 06, 2023

It was a pleasure getting my truck serviced at Rockwall Ford especially dealing with Gary Wells. Thank you Gary for your help. More

by jfjohns93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Wells
Sep 21, 2023 -

Rockwall Ford responded

It's wonderful to hear about your positive experience with the service and our friendly people at Rockwall Ford, especially Gary! Great customer service can make a significant difference in any experience. We appreciate your business.

September 06, 2023

Very professional sales and finance people. Service is also very easy to deal with. The whole experience was pleasant. More

by joeb972
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 07, 2023 -

Rockwall Ford responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 05, 2023

Professional and easy to work with. They are straight-forward when issues are found and they explain it well. More

by Fbrewer21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar G.
Sep 06, 2023 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Sep 07, 2023 -

Rockwall Ford responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 02, 2023

Our experience at the dealership was reassuring and pleasant. The employees were courteous and professional. We appreciate Rockwall Ford and are grateful More

by Ackeea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia Ford and Chris Wase
Sep 06, 2023 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 02, 2023

Melissa always give prompt and great customer service . She takes very good care of the city of Rockwall police dept More

by dmettica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Sep 06, 2023 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it!

August 31, 2023

Excellent service professionals who represent their dealership with pride! Keith was outstanding to work with!! More

by ChuckLeBlanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 04, 2023 -

Rockwall Ford responded

We are thrilled that Keith provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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