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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,387 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,387 reviews

March 15, 2024

The dealer was a Rock Star thanks soo much for working with us. My Niece loves her car. She will keep it clean. Thanks much More

by barryl.hunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Lee Miles
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Mar 20, 2024 -

Rockwall Ford responded

You're welcome! We're thrilled to hear that your niece loves her new car and that you had a positive experience at the dealership. Enjoy the new car, and thank you for choosing us!

March 14, 2024

John Bowers and Rockwall Ford have always exceeded my expectations. Great people to do business with. More

by Dusty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bowers
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Mar 16, 2024 -

Rockwall Ford responded

That's wonderful to hear! We're glad that John and Rockwall Ford have consistently exceeded your expectations and provided you with a great experience. We're here to help and ensure your satisfaction with our services.

March 14, 2024

I unfortunately did not find the service rep to be engaged and interested in providing excellent service More

by Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerald
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Mar 21, 2024 -

Rockwall Ford responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

March 13, 2024

Very helpful and courageous. They welcome me in and Took care of me truck. I’m very grateful More

by gilbertreese
Recommend Dealer
Yes
Employees Worked With
Tina
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Mar 14, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 13, 2024

Our salesman Marcos was very knowledgeable and answered all of our questions, highly recommended Rockwall CDRJ More

by Coachdusty73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos
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Mar 14, 2024 -

Rockwall Ford responded

We're thrilled to hear that Marcos provided you with such knowledgeable assistance during your visit! Ensuring that our customers have all their questions answered is a top priority, and we're glad Marcos was able to meet your expectations. Thank you for your recommendation of Rockwall Ford. We appreciate your business and look forward to serving you again!

March 11, 2024

Awesome service, super easy. Bought both of my family vehicles there, and I’m glad the service department is great too! More

by Jose R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar
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Mar 14, 2024 -

Rockwall Ford responded

We're thrilled to hear that you've had such positive experiences with both our sales and service departments at our dealership. Providing awesome service and making the car-buying and service experiences super easy are top priorities for us, and we're delighted that we've been able to meet your expectations. Thank you for choosing us for your family's vehicle needs, and we look forward to continuing to serve you in the future!

March 10, 2024

Best dearlership to shop for both new and used vehicles and also the best place for your vehicle services More

by Addysam2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Mar 13, 2024 -

Rockwall Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 10, 2024

Prince did a great job helping me get checked in for the services my vehicle needed. He also explained what I would need and why. More

by Patriciawalters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince (first name) don’t remember last name
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Mar 13, 2024 -

Rockwall Ford responded

Thank you for the kind words Patricia! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 08, 2024

Matt and Rockwall Ford made our purchase so easy! I found a vehicle on their website and made the deal over the phone. We came up a couple of days later and were in and out in a little over an hour. More

by Jay S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Langham
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Mar 13, 2024 -

Rockwall Ford responded

Thank you for taking the time to share your positive experience with Matt and Rockwall Ford! It's fantastic to hear that your purchase process was easy and efficient. Making a deal over the phone and having a smooth in-and-out experience is always a great sign of excellent service. Wishing you many enjoyable miles in your new vehicle!

March 07, 2024

It was a wonderful and great experience. The salesperson, Rocco, was so wonderful and helped me pick out my new 2023 Ford Escape xx-Line. He answered any of my questions and if he didn't kno More

by kyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco
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Mar 10, 2024 -

Rockwall Ford responded

Thank you for sharing your wonderful experience at the dealership! It's fantastic to hear that Rocco provided excellent service and assisted you in choosing your new 2023 Ford Escape xx-Line. We appreciate your kind words and recommendations. Congratulations on your new vehicle, and we hope you enjoy many great adventures with it!

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