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Rockwall Ford

Rockwall, TX

4.7
1,188 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,188 reviews

September 30, 2023

The service was good. Work was done quickly and competently. The communication could have been better. I had to call for any updates. Overall very good though. More

by joeycolby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 03, 2023 -

Rockwall Ford responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 30, 2023

Rockwall Ford has always taken very good care of me & my vehicles. They go out of there way to make sure you, as the customer are satisfied in every way possible. More

by donstro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Oct 03, 2023 -

Rockwall Ford responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 30, 2023

Greeted promptly and cheerfully. Car was ready in a timely manner. Facility was clean and refreshments adequately supplied. More

by virginia_wilder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bohn
Oct 03, 2023 -

Rockwall Ford responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 29, 2023

Great service the staff was very helpful, professional, friendly, and knowledgeable. Thank you for the service More

by linstricklandcom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Oct 03, 2023 -

Rockwall Ford responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 26, 2023

Amazing overall experience! Will definitely be back for our future cars! My husband and I were so pleased! Tanner was our sales rep and he was funny, accommodating, and fast! T More

by Miszmoriah18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner, sales rep, and I belieev manager was Brandon
Oct 17, 2023 -

Rockwall Ford responded

It's fantastic to hear that you had an amazing overall experience at Rockwall Ford and that you felt pleased with the service provided by Tanner, the sales representative. It's great that our dealership was able to turn around any negative stigmas associated with car salespeople and create a positive experience for you and your husband. The efficient and accommodating approach, along with the speedy and effective work of the finance manager, clearly left a positive impression on you. Enjoy your new car, and it's wonderful to hear that you would invite them to a barbecue – that's a testament to the quality service they provided. Happy travels in your new vehicle!

September 23, 2023

Rockwall Ford Service Department is great! Easy to schedule and the Service Managers are courteous and helpful when vehicle is dropped for service. Worked with Jamie Bohn this past appointment More

by RON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Bohn
Sep 26, 2023 -

Rockwall Ford responded

Thank you for your kind words about Jamie! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 22, 2023

I recently had my car serviced. Bryan was my service tech. He was very polite, efficient and professional. Car was ready by the time told would be More

by rlg2x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Sep 26, 2023 -

Rockwall Ford responded

We are thrilled that Bryan provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 22, 2023

Service was right on time. No excessive delay. Polite and respectful of my vehicle. Returned to me clean and ready. More

by sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several in service and parts
Sep 26, 2023 -

Rockwall Ford responded

Thank you for the Five-Star review and for choosing Rockwall Ford. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 22, 2023

Chris and team offered the best experience ever! They got our vehicle back on the road. More

by stcampos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Jerald
Sep 26, 2023 -

Rockwall Ford responded

Thank you for your kind words about Chris! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 20, 2023

Very professional, pleasant, and timely doing repair on my car. Very satisfied with service given. More

by jmr8643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieth
Sep 22, 2023 -

Rockwall Ford responded

Thank you for choosing Rockwall Ford! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

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