Rockwall Ford

excellent service, very efficient and courteous. mobil service is an excellent feature. great option to have. mobil service is an excellent feature. great option to have. More

Have been buying from this location for years. They have always treated us very well They have always treated us very well More

Asiah was professional and courteous. I was in and out on my oil change. I will be back! I was in and out on my oil change. I will be back! More

A great buying experience. The salesman wasn't pushy and worked to get the numbers right for me. The Finance guy was a breeze to work with as well. The salesman wasn't pushy and worked to get the numbers right for me. The Finance guy was a breeze to work with as well. More

Very nice. Tina was very nice. The dealership was clean. But the oil change took forever. To many vehicles are booked in the same time slot. They rotated my tri Tina was very nice. The dealership was clean. But the oil change took forever. To many vehicles are booked in the same time slot. They rotated my tries but didn’t put air. More

Excellent response to my recall situation & a few minor parts replacements. Keith, fleet service advisor was very knowledgeable & responsive parts replacements. Keith, fleet service advisor was very knowledgeable & responsive More

I live in PA. I bought the truck in PA. I have relatives in TX. I wait to have any maintenance work done until I come to TX where Rockwall Ford can perform the I bought the truck in PA. I have relatives in TX. I wait to have any maintenance work done until I come to TX where Rockwall Ford can perform the work. That should say it all. This dealership is great. More

I have had many vehicles in my time, which means I have had the privilege of encountering many different salesmen and tactics. Never have I ever had the experience I had at Rockwall Ford. The entire proces had the privilege of encountering many different salesmen and tactics. Never have I ever had the experience I had at Rockwall Ford. The entire process was flawless! I was interested in test driving a Mustang and the salesman, JJ, knew I was heading next door to also test drive a Jeep. After the test drive, JJ did not attempt to persuade me in any way to stay there and make a deal with him. He wished me well and we went next door. I obviously came back to this dealership and the process was amazing. JJ and his team were very accommodating and did everything a potential customer would want to get into their desired vehicle. The car was delivered to me in pristine condition. This dealership genuinely takes pride in what they do, what they offer, and understand that making the customer happy is the priority. Rob, who I am not sure exactly what his title is, but he is a man that makes the ultimate decisions, was also incredible and accommodating. I really cannot say enough good things about this process. My only regret is that I have not visited this dealership prior to this time. They have earned a lifetime customer with me! Yes, it was really that great! JJ and Rob are the best! More

Kris was astonishing. His customer service was and is the best I’ve come across when dealing with a dealership. From a free shuttle to my home after dropping off the F His customer service was and is the best I’ve come across when dealing with a dealership. From a free shuttle to my home after dropping off the F150, to a shuttle back to the dealership. Being honest and not trying to nickel and dime me. Makes me want to purchase vehicles from Rockwall Ford not because of the cost, but because of the service centers customer service it provides to its customers. Thank you for taking care of my truck, giving me honest quotes and usually I try to save every penny but the penny’s saves are worth being spent here. THANK YOU for giving me hope in bringing in vehicles to a dealership due to concerns of being nickeled and dimes or cost over customer service. More

Good customer service and kept me informed of the process of repairs of my vehicle of repairs of my vehicle More