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Rockwall Ford

Rockwall, TX

4.7
1,387 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,387 reviews

April 16, 2024

Great rep, Matthew Ruiz. He did great on ensuring my vehicle was done on time. Will recommend again. More

by Kritter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Ruiz
Apr 18, 2024 -

Rockwall Ford responded

It's fantastic to hear that you had a great experience and that Matthew provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 16, 2024

Bought a used F-150 April 6, 2024. Would I come here again yes. Would recommend them to my single mother….absolutely. Some reviews said they felt like family. I would agree. Story: More

by Dustin Kennemer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Carlos Sierra, Finance Brycen
Apr 18, 2024 -

Rockwall Ford responded

We are thrilled you had a wonderful experience at Rockwall Ford, from the fair pricing to the caring and family-like atmosphere. We're glad to hear that Salesman Carlos went above and beyond to ensure your family's comfort and safety, even looking out for your kids playing cards. Thank you for sharing your story, and we appreciate your recommendation to others. If there's anything else we can do for you or if you have any questions, feel free to reach out. We look forward to serving you again in the future!

April 14, 2024

The sales team at Rockwall Ford was knowledgeable, professional, and friendly. Made for an excellent experience. More

by mblaisec57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah
Apr 16, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 12, 2024

Service was quick and courteous and polite. I bought my truck there and have it serviced there as well. More

by ec-jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerold Diggs
Apr 16, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a quick and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 11, 2024

My service contact Tina was great to work with . She kept me updated on every step of the way throughout my Bronco’s repair. More

by tessabrz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Apr 12, 2024 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it!

April 11, 2024

Everyone at Rockwall Ford was absolutely amazing! They helped us the whole way with all of our questions without hesitation. Process took about an hour and a half, and my husband walked out with keys More

by Shanniburns1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rickey, John, Hannah
Apr 13, 2024 -

Rockwall Ford responded

That sounds like a fantastic experience at Rockwall Ford! We're thrilled to hear that Rickey, John, and Hannah were so helpful throughout the process, making sure all your questions were answered without hesitation. Enjoy your new vehicle!

April 09, 2024

Fair and reasonable prices. Attention to detail at all times. Bruce was a great sales person who was always in good conversation with us. More

by Concerned Father/Grandfather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Feagin
Apr 11, 2024 -

Rockwall Ford responded

It's fantastic to hear that you found our prices fair and reasonable and that our attention to detail met your expectations. Bruce is a valued member of our team, and we're glad to hear that he provided you with great service and enjoyable conversations. Enjoy your new vehicle!

April 09, 2024

What a great experience, amazing change from the usual dealership experiences. I typically buy 4-6 vehicles per year and very rarely do people make an impression on me. Rob & Bruce rock. Thank you guys More

by ltlfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce & Rob
Apr 12, 2024 -

Rockwall Ford responded

That's wonderful to hear! We're thrilled that Rob and Bruce provided you with such a positive experience. Thank you for choosing us, and we look forward to seeing you again for your future vehicle needs. We're here to help and ensure you continue to have great experiences with us!

April 08, 2024

Service Department did a great job on my car today came in without an appointment they took care of me in a timely manner. More

by bkalexander1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Apr 10, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 08, 2024

The experience is great. My service advisor was very professional and knowledgeable. I will continue to come back for maintenance and repairs. I love this place. More

by alvarezler@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahsai
Apr 11, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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