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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,667 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,667 reviews

June 07, 2025

Great dealer, great customer service. They take care of their customers and especially service customers More

by valid_essay08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
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Jun 11, 2025 -

Rockwall Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2025

I had an amazing experience today at Rockwall Ford. Got there with my F150 for a recall work, but overall experience was exemplary. Merri at the service treated me with utmost respect and set up everyt More

by tomy259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Report | Print
Jun 11, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2025

Ozzy was Outstanding! Listened to my vehicle concerns, showed me the issue, as well as introduced me to the technicians that would work on my vehicle. Offered a significan More

by rradams78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy
Report | Print
Jun 10, 2025 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass your comments to Ozzy here at Rockwall Ford! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2025

Merri was so helpful! She answered all my questions and got the car back same day. More

by ApathyFern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Report | Print
Jun 10, 2025 -

Rockwall Ford responded

Hi, thanks for your praise and kind comments about Merri. We are always more than happy to assist you if anything else comes up. Take care!

June 05, 2025

Service dept great as usual Moses is the best and is very thorough. Great dealership More

by jrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
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Jun 10, 2025 -

Rockwall Ford responded

Hi, thanks for your praise and kind comments about Moses. We are always more than happy to assist you if anything else comes up. Take care!

June 05, 2025

Service Communication is great! I was updated often and service is timely. Highly recommend the service department More

by Drain78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
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Jun 08, 2025 -

Rockwall Ford responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 05, 2025

Refreshing to work with professional from start to finish. Thay gave me options that fit my budget, and time line More

by Marshall Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
P Hall, M Shugart.,J Avlarze
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Jun 08, 2025 -

Rockwall Ford responded

Hi Marshall, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2025

In a nut shell a had a pleasant experience from the time I arrived at the service Dept until I picked up my car when my service was completed. More

by Rb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Neese
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Jun 06, 2025 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2025

Always ready to help no. matter how many times I as the question. Friendly and nice More

by Sandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Sierra, Cody Zilmer, Marc Moser
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Jun 07, 2025 -

Rockwall Ford responded

Hello Sandra, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2025

Great sales people. Bought multiple cars there and will continue! Highly recommend Rockwall Ford to anyone! Ask for Cavelius or Mark! More

by Russ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cavelius, Mark
Report | Print
Jun 08, 2025 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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