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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,188 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,189 reviews

November 01, 2023

Cavelius is the best salesmen I have ever been able to work with he took care of all needs and made sure the vehicle was excellent timeless purchase ! More

by caveliuspugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cavelius Pugh , Rick Glover , Rio vigoe
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Nov 03, 2023 -

Rockwall Ford responded

Congratulations on your new vehicle! We are thrilled that Cavelius provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 01, 2023

Matt is always great to work with, and the managers on the back go the extra mile to create a satisfying buying experience. More

by keith.burkman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Langham, Rob Hill
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Nov 03, 2023 -

Rockwall Ford responded

It's great to hear that Matt is always a pleasure to work with and that the managers at Rockwall Ford go the extra mile to create a satisfying buying experience. Excellent customer service and a dedicated team can make a significant difference in the car-buying process. Enjoy your new vehicle!

October 31, 2023

Friendly sales staff (Tanner, Rob, Mark) were all enjoyable to work with. No hassles or pressure to buy a vehicle. More

by leeharleysg2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner, Rob, Mark
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Nov 02, 2023 -

Rockwall Ford responded

It's wonderful to hear that the sales staff, including Tanner, Rob, and Mark, were friendly and enjoyable to work with. A hassle-free and pressure-free sales experience can make the process of purchasing a vehicle more enjoyable. Your positive feedback is greatly appreciated, and we are glad to hear that you had a great experience with us! Enjoy your new vehicle!

October 30, 2023

Have had several cars serviced here and happy with results each time. The advisors have always kept me updated. More

by cw5360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arisa
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Nov 01, 2023 -

Rockwall Ford responded

Consistently being happy with the results of your car servicing experiences and receiving regular updates from the advisors is a sign of good communication and service. Thank you!

October 30, 2023

Great customer care and service. The service was quick and communication was excellent I will definitely use the service again. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ruiz
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Nov 01, 2023 -

Rockwall Ford responded

It's wonderful to hear about your great customer care and service experience. The quick service and excellent communication are key aspects that enhance your satisfaction. We look forward to serving you again in the future! Thank you!

Nov 05, 2023 -

Ben responded

Friendly,great communication and fast service.

October 30, 2023

The Best experience I’ve ever had at a car dealership. Fast easy and honest. More

by Bdyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce
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Nov 01, 2023 -

Rockwall Ford responded

Having the best experience at a car dealership, characterized by being fast, easy, and honest, is certainly a commendable achievement. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 28, 2023

Saleman and sales manager were both great. They were both a big part of why we buy our cars and trucks from Rockwall Ford More

by Jaredwgolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
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Nov 01, 2023 -

Rockwall Ford responded

Having a great sales team can be a significant factor in choosing a dealership, and it's fantastic to hear that the salesman and sales manager at Rockwall Ford were both great and contributed to your decision to buy your cars and trucks from us. Thank you!

October 26, 2023

Very courteous and prompt! ! I appreciate their attention to detail and communicating with me during the process! More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 31, 2023 -

Rockwall Ford responded

It's wonderful to hear that you found the service very courteous and prompt and that we paid attention to detail and communicated with you throughout the process. Excellent communication and attention to detail are key factors in providing a great customer experience. Your feedback is appreciated!

October 26, 2023

CS was excellent today, specially Brian - a genuinely nice guy great at his job making one feel at ease and at home. Mark was my shuttle driver, another generally nice guy doing a good job. And shout ou More

by Shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Mark
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Nov 04, 2023 -

Rockwall Ford responded

It's fantastic to hear that you had a great experience and that Brian provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 26, 2023

Great great Service! !! Thank you so much for being so quick. I’m really grateful!!! More

by Vicki Sword
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony.
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Oct 31, 2023 -

Rockwall Ford responded

You're very welcome! We are glad to hear that you received great service and that it was completed quickly. Your gratitude is greatly appreciated. Your satisfaction is important.

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