Rockwall Ford

Regular oil change and state inspection was done quickly at the service center. Great first thing in the morning to get done and on my way at the service center. Great first thing in the morning to get done and on my way More

I always receive excellent service. Everyone is knowledgeable and helpful and answers all my questions. Everyone is knowledgeable and helpful and answers all my questions. More

Merri was superb in her customer service. She was able to check our previous service history and determined when we had our battery installed and determined that we had warranty remaining on She was able to check our previous service history and determined when we had our battery installed and determined that we had warranty remaining on it. Above and beyond on her work with us. Highly recommend her as your service advisor. More

My service representative did a great job. She was knowledgeable and very responsive. I would recommend working with her. She was knowledgeable and very responsive. I would recommend working with her. More

Keith Monnette likes to argue with customers. He didn't explain the process of fleet vehicles to me and told me it would only be 2 hours. Almost 3 hours later, I find out nothing has been done ye He didn't explain the process of fleet vehicles to me and told me it would only be 2 hours. Almost 3 hours later, I find out nothing has been done yet. I asked for the keys and he argued with me. Continued to argue and be disrespectful in front of the manager who didn't seem to do a whole lot. Won't be returning ever. I will happily push my vehicle right on by this place. More

Merri was extremely helpful and made sure she kept in contact with me throughout the entire process. I will definitely be asking for her the next time I have my car serviced. contact with me throughout the entire process. I will definitely be asking for her the next time I have my car serviced. More

Friendly and informative service, comfortable and nice waiting area, great deal on special service offer. waiting area, great deal on special service offer. More

Cody Zilmer was a great rep. He meet us out on the parking lot as we looked at the Broncos. We ask to look inside he got a key for two broncos. We test drove and loved the pricin He meet us out on the parking lot as we looked at the Broncos. We ask to look inside he got a key for two broncos. We test drove and loved the pricing was offered at Rockwall Ford. I am a manufactured home dealer and I was very impressed how smooth the process was from test drive to financing. Didn’t have any fatigue. The dealership inside had college football on the tv, being Saturday, coffe machine makes latte, cappuccino, hot chocolate, whatever you want and a play area for kids with toys and tv. I couldn’t ask for a better experience. Thank you Rockwall Ford. I’m proud to buy a local vehicle in my town of Rockwall and be grateful to have a good dealer to depend on. More

My truck was stuck in my key mode. I called the dealership and got Mary on the phone. What a pleasure. She was able to help me and told me to bring my truck in and they would be able t I called the dealership and got Mary on the phone. What a pleasure. She was able to help me and told me to bring my truck in and they would be able to take care of it. I got there and the process was so simple and easy. It was wonderful. Mary is a wonderful asset to the dealership. Made the whole process wonderful More

I was very pleased with the wonderful customer service I received at Rockwall Ford. My experience was very pleasant. I would definitely recommend them! Thanks received at Rockwall Ford. My experience was very pleasant. I would definitely recommend them! Thanks More