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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,384 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,384 reviews

June 12, 2024

Oscar was very professional and made the process simple. Hope I get him next time More

by clydecarmenclyde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jun 13, 2024 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2024

The dealership was very clean and the staff were very helpful in finding a truck that I felt comfortable with in both space/features and price. More

by trenton turek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.J.
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Jun 13, 2024 -

Rockwall Ford responded

Hi Trenton, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2024

Kristopher Wad did a great job from beginning to end! Very knowledgeable and helpful. Thank you Kristopher! More

by ekparker1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Wad
Report | Print
Jun 13, 2024 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kristopher at Rockwall Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2024

Truly appreciate the long time superlative customer service at all touch points. All of my maintenance schedule appointments and basic oil changes have proven to be very positive experiences. I can l More

by RAVING FAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerald Diggs
Report | Print
Jun 10, 2024 -

Rockwall Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2024

Good customer service and fast service , was able to use Ford Pass points. Very satisfied More

by dpjefferson63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avalos
Report | Print
Jun 08, 2024 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

June 07, 2024

TK was the best service advisor! I was impressed with her attention to detail and caring attitude! More

by susandianearthur777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TK
Report | Print
Jun 08, 2024 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 07, 2024

Amazing place and the best customer service I have received in some time. It starts from the top and if he/she is doing their best it shows at the bottom. All the way through the shop. More

by ghernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerald, "Buddy"
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Jun 09, 2024 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2024

Process went very well had to wait a few minutes for checkin but all else went very smooth More

by Tabroadfoot
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
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Jun 05, 2024 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2024

Reached out politely via text to remind me my service was due. Scheduled it quickly and kept me well-informed during the day. More

by jwiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
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Jun 05, 2024 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2024

I bought 2017 Ford Edge form Rockwall Ford, the staff was courteous and helpful. the paper work went quick. Simone Clark was very helpful in geting thid deal come true. More

by marwanmhalabi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simone Clark
Report | Print
Jun 02, 2024 -

Rockwall Ford responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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