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Rockwall Ford

Rockwall, TX

4.7
1,193 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,193 reviews

January 08, 2024

Great work, dropped off on Saturday and was ready for pick up within an hour. More

by mweigand8937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asiah
Jan 10, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 06, 2024

I've been to other dealerships and they have not been like this one so polite and nice and always have a smile and great greeting when they see you pull up More

by Aaron bode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 09, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a polite and nice experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

I LOVE my new Ford Mustang Mach E! ! Only had it a week but so far so great! The only reason I give my experience 3 Stars is due to the fact that I felt the buying experience could have More

by M.Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoltan Bango
Mar 23, 2024 -

Rockwall Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Rockwall Ford responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Ricky Ruth will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Jeff Hicks General Manager jhicks@rockwallford.com

January 05, 2024

BEST experience ever! Very professional and friendly. Everyone was so willing to help and Bruce was amazing More

by Lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Feagain and Marc in finance
Jan 06, 2024 -

Rockwall Ford responded

Congratulations on your new vehicle! We are thrilled that Bruce provided you with an amazing sales experience. Our ultimate goal is your satisfaction! We are excited to help you in the future.

Jan 06, 2024 -

Lisa responded

Thank you and I will forever choose Rockwall Ford!

January 04, 2024

Service advisor was very friendly and helpful. Go my vehicle maintenance done in a quick timely manner More

by locktar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Wells
Jan 06, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a helpful and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 03, 2024

Best dealer I’ve purchased from. Not pushy, very helpful, and willing to make a deal! Will be back! More

by Bhowell00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Dhanani
Jan 04, 2024 -

Rockwall Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with the best sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

Service rep was very friendly and explained everything in laymans terms. Wait time was minimum and wzit room is very clean and updated More

by Charris-rockwall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Monnette
Jan 04, 2024 -

Rockwall Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 03, 2024

I enjoy coming to Rockwall Ford service department. Everyone is always nice and pleasant. My service is always good hat off to the technicians very professional. More

by rustywylie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Jan 05, 2024 -

Rockwall Ford responded

It's fantastic to hear about your positive experiences at Rockwall Ford's service department! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 31, 2023

Great customer service. Salesman was really helpful always kept in touch. The whole dealership was a great experience. More

by Gmejia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen
Jan 03, 2024 -

Rockwall Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 30, 2023

Service to my car was fast and I was satisfied. Prince was very helpful & nice. More

by phrisand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince
Jan 03, 2024 -

Rockwall Ford responded

It's fantastic to hear that you had a great experience and that Prince provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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