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Rockwall Ford

Rockwall, TX

4.8
1,652 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,652 reviews

December 31, 2024

I had my used/new to me truck serviced at RockwallFord. A gentleman by the name of Javier was my service technician. Five stars for Javier. Very professional the work was done and I was very satisfied with More

by George McMillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Jan 02, 2025 -

Rockwall Ford responded

Hi George, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2024

Professional service, they kept good communication and diagnosis was right on. I will definitely use them again More

by Randygjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerald and Shae
Jan 03, 2025 -

Rockwall Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 31, 2024

I have been coming to Rockwall Ford for the past three years. And the service has always been top notch. The service department associate Jerald was very helpful and understood what was needed to service More

by Tcpreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerald
Jan 02, 2025 -

Rockwall Ford responded

Hi, we're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rockwall Ford!

December 31, 2024

Met by friendly team member and processed quickly. Waiting room very comfortable. It took awhile, but once completed a quick checkout also by original greeter. More

by pinegap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asiah Ford
Jan 03, 2025 -

Rockwall Ford responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 31, 2024

ROCKWALL ford is the first choice i make when i have problems with my car they give me great service thanks merri!! More

by StephanieW53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Aisha Oscar
Jan 03, 2025 -

Rockwall Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

Very knowledgeable and understanding helpful patient empathy no xx straightforward will come back again thanks More

by growstyty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Kay
Dec 31, 2024 -

growstyty responded

Very helpful

December 30, 2024

Asiah is one of the best. Cares about her customers. Mobile service guy Neal is fantastic! More

by Charliewyda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asish,Clayton,Neal
Jan 01, 2025 -

Rockwall Ford responded

Hi, we're happy you found our staff Asiah and Neal to be so supportive during your experience here at Rockwall Ford. We are always more than happy to assist you if anything else comes up. Take care!

December 28, 2024

Keith at service department did a great job overall with the repairs and service. Great customer service. Will come back again. More

by Numenorean King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Dec 31, 2024 -

Rockwall Ford responded

Hello, we're happy you found Keith to be so supportive during your experience here at Rockwall Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

December 28, 2024

Mike was great to work with. The finance department was engaged and not "pushy". It was a great, quick and fun experience. More

by wbganze
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hermes
Dec 31, 2024 -

Rockwall Ford responded

Hello, we're happy you found Mike to be so supportive during your experience here at Rockwall Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2024

I'm always impressed with all the employees and how they make me feel important and that they truly are happy to help make my experience the best. I trust they treat my vehicle as well as they would treat More

by nancy.white1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bohn
Dec 31, 2024 -

Rockwall Ford responded

Hello, thank you so much for the positive review! We look forward to your next visit! Take care!

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