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Rockwall Ford

Rockwall, TX

4.7
1,380 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,380 reviews

July 25, 2024

I had a great experience at Rockwall Ford. purchasing a vehicle was a smooth process. Would like to highlight Carlos, he’s a great sales person. More

by Ruth O
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 26, 2024 -

Rockwall Ford responded

Hi Ruth, thank you for your kind review; we are happy to pass along your comments to Carlos! Please don't hesitate to reach out to us if there's anything more we can do!

July 22, 2024

Merri was outstanding and super communicative throughout the process! The prices were reasonable and I got my truck back in less than 24hrs from drop off. More

by Msteves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Jul 24, 2024 -

Rockwall Ford responded

Hi, thank you for taking the time to leave a review for us at Rockwall Ford. We're happy we could meet your expectations! We hope to see you soon!

July 22, 2024

Great service from Matthew Hubbs and the finance team at Rockwall Ford. Would definitely recommend. More

by Jeanri Brits
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hubbs
Jul 26, 2024 -

Rockwall Ford responded

Hi Jeanri, we're happy you found Matthew to be so supportive during your experience here at Rockwall Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2024

Great Customer service! This was my first time using the dealership’s service department. Everyone was friendly and knowledgeable. I will definitely continue using Rockwall More

by diana.farrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TK Ashcroft, Jerald
Jul 22, 2024 -

Rockwall Ford responded

Hi Diana, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2024

Kris was awesome! Kept us updated. Advocated for us before the insurance and helped with payment method. Sweet!! More

by Rebecca Chairez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Jul 22, 2024 -

Rockwall Ford responded

Hi Rebecca, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2024

Another excellant trip to Rockwall Ford. I received a letter about a recall on my 2014 F150 concerning its OutputSpeed Sensor.I was told to just bring it in, they were very aware of my situa More

by mgysgt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Kay Ashcroft
Jul 22, 2024 -

Rockwall Ford responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2024

No complaints every thing went as promised easy and fast they have my business for sure More

by tnt2468x2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Neese
Jul 21, 2024 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 16, 2024

Loved working with John and the finance department. Not pushy and answered all our questions. More

by Jordan.npoints
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bowers
Jul 17, 2024 -

Rockwall Ford responded

Hi Jordan, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We hope you have a great day!

July 16, 2024

Great team and great service from everyone at this facility, great understanding of the product More

by marinus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vial
Jul 17, 2024 -

Rockwall Ford responded

Hi Marinus, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2024

ROCKWALL Ford is THE best place to buy a car! There was no high pressure selling, the salesperson, GW Franklin, was amazing to work with, and the financing department was quick and efficient. I’ More

by Ginny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
G W Franklin, Bryson in financing
Jul 17, 2024 -

Rockwall Ford responded

Hi Ginny, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

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