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Rockwall Ford

Rockwall, TX

4.7
1,489 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,489 reviews

September 28, 2024

Great service and prompt Pick up was wuick and efficient Service advisors was courteous and considerate More

by Fmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Princeton
Oct 02, 2024 -

Rockwall Ford responded

Hi, thank you for taking the time to leave a review for us at Rockwall Ford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2024

There Are very easy to work with. They don’t hassle you over price. They have been my go to dealership for almost 20 years. More

by AceLuis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bauer
Oct 02, 2024 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2024

My car was in for service due to a safety recall. Since I didn’t buy my car there, they typically don’t give loaners. I live too far from the dealership to be able to use their shuttle service and to More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asiah Ford
Oct 02, 2024 -

Rockwall Ford responded

Hi Paula, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 26, 2024

Very courteous and professional. 15 words is alot . Main thing they are good! Please keep it up More

by Curly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea
Sep 28, 2024 -

Rockwall Ford responded

Hello Curly, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2024

The sales advisor, Matt L was great. Matt was the perfect advisor, as he kept me inform and was very helpful thru the entire process. I would definitely refer Matt L and would purchase t More

by Thelma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Langham
Sep 28, 2024 -

Rockwall Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 26, 2024

Tina Neese was great Got me a great price on tires Thanks Tina Good Job More

by rrtrains79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Neese
Sep 28, 2024 -

Rockwall Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 26, 2024

Amazing dealership with amazing employees that actually wants to help you out i will be bringing anyone i know to that dealership More

by Robert132white
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gw,Marc
Sep 28, 2024 -

Rockwall Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 26, 2024

Everyone here is super helpful. Shea my service advisor is awesome and went above and beyond for me. More

by Brian.helverson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea
Sep 28, 2024 -

Rockwall Ford responded

Hi, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

September 25, 2024

Had an excellent experience at Rockwall Ford Service department. Great customer service. I highly recommend Rockwall Ford. More

by Denise_djc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
Sep 28, 2024 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2024

Thank y’all for the fast and efficient service, I’ll be using to my advantage from Now on More

by Huffethan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madi
Sep 28, 2024 -

Rockwall Ford responded

Hi, thank you so much for the positive review! We look forward to your next visit! Take care!

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