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Rockwall Ford

Rockwall, TX

4.7
1,194 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,194 reviews

January 31, 2024

Fast courteous service. Just the way I like it. Rockwall Ford is the best dealership in town. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah
Feb 01, 2024 -

Rockwall Ford responded

Thank you for the kind words Jack! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 30, 2024

This dealership helps me out a lot. They go out and beyond to make sure that their customers are satisfied the last two advisers. I had Keith and Prince are wonderful. More

by Vickielogan31vickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Haul
Feb 01, 2024 -

Rockwall Ford responded

Thank you Vickie for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 27, 2024

OUR REPRESENTATIVE MS TINA NEESE WAS GREAT! ! VERY PROFESSIONAL & VERY ATTENTIVE ! WE WOULD REFER ROCKWALL FORD TO OUR FRIENDS More

by TOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TINA NEESE
Jan 30, 2024 -

Rockwall Ford responded

Thank you Tom for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 27, 2024

Matt and Marc made the entire process of buying a truck very easy. They answered all my questions and concerns. There was no pressure, only polite and courteous communication. More

by radindallas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Langhan, Marc Moser
Jan 30, 2024 -

Rockwall Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 26, 2024

Outstanding service , first class service Juan is Outstanding young man and plus ➕️ to have working in your company. Don't hold him back give him plenty of room to grow. I don't think he will disapp More

by ppagamble@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 30, 2024 -

Rockwall Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 25, 2024

They were polite and courteous and good communication…would definitely use Rockwall Fotd service again! More

by Tim.morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Princeton Hall
Jan 26, 2024 -

Rockwall Ford responded

We're pleased to hear that you had a positive experience with courteous service, along with good communication. We appreciate your feedback and are delighted to know that you would use Rockwall Ford service again. Safe and happy driving!

January 25, 2024

Easy to make a service appointment Get a shuttle ride home Car was delivered to our house and had been cleaned. Great customer service! More

by tanyasafrans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asiah
Jan 26, 2024 -

Rockwall Ford responded

We're pleased to hear that our service appointment process was easy for you, and you appreciated the convenience of a shuttle ride home. It's fantastic that your car was delivered to your house and cleaned, showcasing our commitment to great customer service. Thank you for choosing us, and we appreciate your positive experience!

January 24, 2024

Friendly staff - we appreciated their willingness to answer our many questions and that they were able to ease our concerns. More

by Perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina and Buddy
Jan 26, 2024 -

Rockwall Ford responded

We're delighted to hear that our staff was friendly and able to address your questions, easing your concerns. We appreciate your feedback and value your business!

January 24, 2024

Rockwall Ford is always above their competition. Folks like Kris Wade are exceptional in every way. He puts service above self and is focused on the customer at all times. I will never go to another More

by Blair Evens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Jan 30, 2024 -

Rockwall Ford responded

We're delighted to hear about your positive experience with Rockwall Ford and Kris! It's wonderful that Kris and the team at Rockwall Ford have provided exceptional service, focusing on the customer. We appreciate your loyalty and commitment to their service department. Thank you for choosing Rockwall Ford, and we look forward to serving you in the future!

January 23, 2024

Great service, friendly staff! Always take my truck here for service. It’s a great experience every time More

by benlowery2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rondelle
Jan 25, 2024 -

Rockwall Ford responded

Thank you for the kind words Ben! We are very happy to hear that we were able to provide you with an enjoyable experience!

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