Rockwall Ford

Courtesy,friendly efficient people working at this dealership. Have been using this dealership since 2016 and will continue. dealership. Have been using this dealership since 2016 and will continue. More

The only positive experience with this dealership was the service advisor, James. The tech couldn’t be bothered to appropriately try to diagnose my vehicle issue. Barely drove the vehicle (literally drove it service advisor, James. The tech couldn’t be bothered to appropriately try to diagnose my vehicle issue. Barely drove the vehicle (literally drove it 2 miles during the week they had it) in an attempt to see if it would duplicate the issue. Service manager couldn’t be bothered to return my two phone calls. This place is horrible. More

Mady makes picking up and dropping off multiple vans an easy process. Thank you for your help! easy process. Thank you for your help! More

They where quick to notice I was waiting. They answered all question and asked questions that was relevant to the service. They answered all question and asked questions that was relevant to the service. More

Great service , professionalism and attention to detail. I’ve been a long standing customer of Rockwall Ford and their service department is second to none! I’ve been a long standing customer of Rockwall Ford and their service department is second to none! More

Excellent service and timely delivery with good quality workmanship with a good value for my money workmanship with a good value for my money More

Juan is great. He gives timely updates and helped make sure that the repairs were completed fully. Tammie is always helpful as well. He gives timely updates and helped make sure that the repairs were completed fully. Tammie is always helpful as well. More

Took my car in for service and they tried to charge me $975 to tighten a battery cable. It wasn’t until I asked for an itemized list of parts and labor that they decided oops. Still paid $200. Stay awa $975 to tighten a battery cable. It wasn’t until I asked for an itemized list of parts and labor that they decided oops. Still paid $200. Stay away if you can. Question everything they tell you if you use them. More

This is the dealership we take all of our vehicles to for maintenance actions. They are always very courteous. maintenance actions. They are always very courteous. More

They did exactly what I requested and the price was a little less than quoted. Would definitely recommend to friends and family little less than quoted. Would definitely recommend to friends and family More