Rockwall Ford

Friendly staff, clean area, and good coffee. Juan was very helpful! Oil change and inspection took almost 1 1/2 hours Juan was very helpful! Oil change and inspection took almost 1 1/2 hours More

Keith at service department did a great job overall with the repairs and service. Great customer service. Will come back again. the repairs and service. Great customer service. Will come back again. More

I'm always impressed with all the employees and how they make me feel important and that they truly are happy to help make my experience the best. I trust they treat my vehicle as well as they would treat make me feel important and that they truly are happy to help make my experience the best. I trust they treat my vehicle as well as they would treat their own vehicle. I live closer to 2 other Ford dealerships, but chose to drive to Rockwall, because y'all are better than them. Look forward to my next visit! More

Mike was great to work with. The finance department was engaged and not "pushy". It was a great, quick and fun experience. The finance department was engaged and not "pushy". It was a great, quick and fun experience. More

Best repair place in the area and I would definitely recommend it to anyone. No regrets at all. recommend it to anyone. No regrets at all. More

December 27, 2024 To Whom It May Concern: Mady has proven to be an invaluable asset to Rockwall Ford! Mady went above and beyond to ensure she took care of me “her customer.” That’s customer service proven to be an invaluable asset to Rockwall Ford! Mady went above and beyond to ensure she took care of me “her customer.” That’s customer service, that’s customer satisfaction! Mady demonstration excellent communication skills and empathetic, she seems to have an excellent relationship with the mechanic who worked on my F150, she made sure the information I was receiving was accurate. I’m sure her empathetic nature have resulted in numerous positive customer review and repeated business. Mady definitely earned my business. Her grace and professionalism, makes her an invaluable member of the team of Rockwall Ford. Mady deserve an increase in pay… Sincerely, Erma Rincones 469.235.4960 More

Staff is friendly they go the extra mile for their customers. If you have a question they will find an answer for you. customers. If you have a question they will find an answer for you. More

Friendly and attentive sales reps. Clean facilities and comfortable waiting area. Reps were quickly available for test drives. Clean facilities and comfortable waiting area. Reps were quickly available for test drives. More

Great service and very polite! Thanks so much for your promptness!! We’ll be back! Thanks so much for your promptness!! We’ll be back! More

Friendly people tells u wats wrong and right quick with work communication is good and the prices are Great work communication is good and the prices are Great More