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Rockwall Ford

Rockwall, TX

4.8
1,665 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,665 reviews

June 13, 2025

Very professional service was on time very friendly people. Nice sitting room and great work. More

by campionerick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
Jun 14, 2025 -

Rockwall Ford responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 12, 2025

Javier was communicative and made the process smooth for us. Kept us updated throughout the entire process. More

by Miguel lemus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Jun 13, 2025 -

Rockwall Ford responded

Hi Miguel, thank you for your kind review; we are happy to pass along your comments to the Javier here at Rockwall Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2025

They did a great job in fixing my truck and on a timely basis. Did not have to leave It overnight. More

by Catherine butachek
Recommend Dealer
Yes
Employees Worked With
Madison and another lady with red hair on check out
Jun 13, 2025 -

Rockwall Ford responded

Hi Catherine, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2025

Juan was very helpful and professional. My truck was serviced in a very timely manner. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 13, 2025 -

Rockwall Ford responded

Hi Chris, thanks for your praise and kind comments about Juan. We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2025

Kris Wade as always is an excellent service advisor. He made my time here simple and easy and answered all my questions in a very professional way. More

by Kevin R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Jun 12, 2025 -

Rockwall Ford responded

Hi Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! If you have any further questions, please give us a call. We're always happy to help!

June 10, 2025

I trust them explicitly with my vehicle maintenance and repair requirements. I have for 10 years now. More

by Rdhaskell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell and Kris
Jun 12, 2025 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2025

The service team was awesome. Tina my service lady was awesome very knowledgeable and helpful 😀 she did a great job. I' very Satisfied and happy 😊 thank you Tina More

by Eddie tutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Kay ashcrofit
Jun 10, 2025 -

Rockwall Ford responded

Hi Eddie, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2025

Juan Avalos was a great service advisor. He listened to all of my concerns and got everything handled. He was professional, helpful, and responsive! More

by jlavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Avalos
Jun 11, 2025 -

Rockwall Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2025

Great dealer, great customer service. They take care of their customers and especially service customers More

by valid_essay08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Jun 11, 2025 -

Rockwall Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2025

Ozzy was Outstanding! Listened to my vehicle concerns, showed me the issue, as well as introduced me to the technicians that would work on my vehicle. Offered a significan More

by rradams78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy
Jun 10, 2025 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass your comments to Ozzy here at Rockwall Ford! We are always more than happy to assist you if anything else comes up. Take care!