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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,267 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,267 reviews

April 06, 2024

Outstanding Service and GREAT staff, comfortable waiting area, Great coffee Rondelle kept me informed on progress and service was completed within the time estimate provided when I checked in More

by ejgarris
Recommend Dealer
Yes
Employees Worked With
Rondelle Lewis
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Apr 10, 2024 -

Rockwall Ford responded

It's fantastic to hear that you had an outstanding experience and that Rondelle provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Apr 10, 2024 -

ejgarris responded

Thank you for the feedback

April 06, 2024

Convenient appointment. . Service rep was awesome! I was checked in quickly and they took great care of our truck, and even delivered it back to me. Well done! More

by Dcuylersams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
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Apr 10, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a convenient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 05, 2024

Buying a new vehicle here was super easy. Everyone took such great care to make sure we were getting the best deal. Kris was super attentive and caring! More

by emurray03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris
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Apr 10, 2024 -

Rockwall Ford responded

It sounds like your experience at the dealership was top-notch! Kris and the team ensured you got the best deal and provided excellent care throughout the process. Enjoy your new ride!

April 05, 2024

Mathew is a good person I fuhk wit him 4L won’t be talking to anyone else More

by rashidshadee01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
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Apr 06, 2024 -

Rockwall Ford responded

It's fantastic to hear that you had a great experience and that Matthew provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 04, 2024

Great service nice people shout out Mathew for working with me rescheduling and giving me the help I needed I will definitely use this dealer for any other issues I have with my car More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew,Ruiz
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Apr 09, 2024 -

Rockwall Ford responded

It's fantastic to hear that you had a great experience and that Matthew provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 04, 2024

The salesman was quick to have the vehicle ready for a test drive when we called. More

by cmrussell72
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JJ, Rob, Grady
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Apr 06, 2024 -

Rockwall Ford responded

That's great to hear! Having the vehicle ready for a test drive promptly shows excellent customer service. If you have any more feedback or if there's anything else we can assist you with, please let us know. We're here to help!

April 03, 2024

It was a great experience! I love Rockwall Ford! They rock!! Thanks to all of you! More

by madstan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
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Apr 04, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 03, 2024

The service at was really great. I like the valet service was good , I needed this time because I didn't have ride get home. Didn't have wait for car to be fixed. More

by Rubenkirk10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Jordan
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Apr 09, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 03, 2024

Completed my service in a timely manner, staff was friendly, courteous, and the waiting area was comfortable. Overall a positive experience. More

by david.dixon218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall
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Apr 06, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a prompt and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 01, 2024

Great service! !!! Thats what keeps us coming back... outstanding staff.. keep up great work. Thanks More

by ppagamble@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan...
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Apr 02, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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