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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,652 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,652 reviews

January 12, 2025

R.F. was recommended to me by a service professional in Dallas, and they’ve lived up to the reputation. When another dealership left me waiting for a diagnosis, Rockwall supplied me with a tow service rec More

by Ben_75041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TK
Report | Print
Jan 14, 2025 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2025

Great experience so far with all service visits. They are always kind and helpful each time I visit. More

by PNaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jan 13, 2025 -

Rockwall Ford responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

January 11, 2025

It was nice and clean. My service provider was very professional and knowledgable. He made me feel comfortable. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jan 12, 2025 -

Rockwall Ford responded

Hi Chris, we're happy you found our staff to be supportive during your experience here at Rockwall Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

January 11, 2025

Had problem with my original appointment but they were able to make it right the next day More

by Brumill54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Jordan
Report | Print
Jan 13, 2025 -

Rockwall Ford responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

January 11, 2025

Oil and filter change and tire rotation service was excellent and completed as was promised. More

by kenlenoir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Jan 13, 2025 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2025

Good service, TK the person I worked with was very knowledgeable and very helpful. Thanks. More

by str1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tk
Report | Print
Jan 12, 2025 -

Rockwall Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Rockwall Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

January 10, 2025

Very professional and thorough. Service advisor Kris was great and very informative!! Only place i will take my truck. More

by rwhisenhunt1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Kris
Report | Print
Jan 11, 2025 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2025

My experience was fast and a really good deal. I only wish I could have bought 2 cars More

by Fred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur
Report | Print
Jan 10, 2025 -

Rockwall Ford responded

Hi Fred, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 09, 2025

Merri , gave great customer service. Rockwall is 20 mins from my house. Great Communication. Will be back for sure. More

by Poolshark
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Report | Print
Jan 10, 2025 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Merri here at Rockwall Ford! We hope to see you soon!

January 09, 2025

Very efficient and helpful. Michael Hermes was the sales guy that helped us and he is very knowledgable on the cars and very supportive. More

by fahim.khandaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Hermes
Report | Print
Jan 10, 2025 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

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