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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,489 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,489 reviews

October 18, 2024

Polite, curious and friendly customer service. Very positive experience. Service call was completed within a few hours. More

by D60tmkpo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince
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Oct 20, 2024 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

Advisor Kris was amazing and customer service was top notch! Thank you for your help and being professional and caring! We appreciate you!! More

by Amanda K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
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Oct 19, 2024 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with Kris! We hope you have a great day!

October 16, 2024

Took vehicle in on a Friday for a broken mirror. Dealership had to order the part. Got part on Saturday and we returned on Monday morning to get it fixed. They got it fixed and did inspection we req More

by Jeffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T K Ashcroft
Report | Print
Oct 19, 2024 -

Rockwall Ford responded

Hi Jeffrey, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

I always receive great service at Rockwall Ford. They clearly communicate with me every step of the way. More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Report | Print
Oct 18, 2024 -

Rockwall Ford responded

Hi Kat, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2024

Very friendly and considerate staff, the waiting room was clean and bright. My grandson like the free hot chocolate More

by jamesstakelin57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
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Oct 18, 2024 -

Rockwall Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

I had a great experience with the Rockwall service department. Kris Wade was extremely helpful in taking care of all of my truck’s needs. Would definitely recommend and will definitely be back! More

by ortizandrew322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Report | Print
Oct 18, 2024 -

Rockwall Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to Kris here at Rockwall Ford! We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2024

The saleman JJ and the finance guy Mark were awesome. The dealership had a greay selection of bronco sports More

by LeisaPrice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ Bango, Marc Moser
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Oct 17, 2024 -

Rockwall Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2024

Great service and friendly staff. Jamie was very efficient with my service request and had my Ranger ready when he promised. More

by tjsmith356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMIE
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Oct 17, 2024 -

Rockwall Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 14, 2024

They were very efficient and great communication. The service was done well and was fast. More

by shelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea Horne
Report | Print
Oct 17, 2024 -

Rockwall Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 13, 2024

Very helpful and accommodating. The work is always complete. I am very confident with the service. More

by Dorian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris, Jim, Julie
Report | Print
Oct 15, 2024 -

Rockwall Ford responded

Hi Dorian, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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