Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,380 Reviews
Call Dealership (972) 290-2200
View Awards

990 E I-30

Rockwall, TX

75087

Directions

By Type

Showing 1,380 reviews

August 14, 2024

Quick service scheduling. Provided transportation home and pickup when completed. Very good experience with timely service for my vehicle. More

by jcvsalty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Aug 16, 2024 -

Rockwall Ford responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2024

The dealership made it super easy to schedule maintenance and a recall service. The staff was friendly and responsive. More

by Isaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarold
Report | Print
Aug 16, 2024 -

Rockwall Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 11, 2024

The dealership and my service advisor handled my repair with prompt, excellent service and attention to my needs. More

by Richardgri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Report | Print
Aug 15, 2024 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 10, 2024

Prompt service tech kept us informed of vehicle progress and what we needed for our repairs in a timely manner More

by Rick woodson
Recommend Dealer
Yes
Employees Worked With
Meeri Jordan
Report | Print
Aug 11, 2024 -

Rockwall Ford responded

Hello Rick, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 10, 2024

Service is great! Oil changes reasonably priced and don't try to upcharge for unnecessary work. More

by mariannelray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Monnette
Report | Print
Aug 11, 2024 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2024

Terrible work on the brake job and antifreeze replacement, Brakes gave out after repair.done More

by carlosp08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Does not matter
Report | Print
Aug 12, 2024 -

Rockwall Ford responded

I apologize that your experience was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jhicks@rockwallford.com Jeff Hicks General Manager

August 08, 2024

Quick turn around on service. . Service tech kept me informed on service. Satisfactory completion of work More

by Ranger
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jerald
Report | Print
Aug 10, 2024 -

Rockwall Ford responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 08, 2024

JJ IS THE BEST SALESMAN THAT I HAVE EVER WORKED WITH. HE IS KNOWLEGABLE AND WASNT HIGH PRESSURE. I WILL BE BACK TO SEE JJ FOR MY NEXT PURCHASE. More

by Brian Holt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Aug 10, 2024 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We look forward to your next visit! Take care!

August 06, 2024

Chris Bongiovanni and Mark Moser were very helpful. Thank you both for your help on the new to me truck. More

by prhamilton75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Bongiovanni
Report | Print
Aug 10, 2024 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 05, 2024

I had a recall on my rear camera on my 2022 Ford Explorer. It was done in no time. Very pleased! More

by gaddis_101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil in mobile service
Report | Print
Aug 07, 2024 -

Rockwall Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

1
...
26
27
28
...
138