Rockwall Ford

Service was fast and and very friendly. They kept me up to date on everything that was done. They kept me up to date on everything that was done. More

I am completely happy with the service rep and the work performed on my car. performed on my car. More

Rocco (salesman) was very helpful and knowledgeable. I went in for a specific used vehicle, worked through the negotiation and financing and everything went very smoothly! I went in for a specific used vehicle, worked through the negotiation and financing and everything went very smoothly! More

Just had the best Service department experience ever with a dealership. Brian Anderson advisor helped to start it off well and am more than impressed with the entire experience. a dealership. Brian Anderson advisor helped to start it off well and am more than impressed with the entire experience. More

Always have a great experience here. My advisor is awesome and knows what he is doing. My advisor is awesome and knows what he is doing. More

STAY FAR AWAY. Brought my Ford Raptor here for service as it was not correctly shifting into 4LO. Quoted me $1200 for the repair but I declined the service. When I Brought my Ford Raptor here for service as it was not correctly shifting into 4LO. Quoted me $1200 for the repair but I declined the service. When I got it back, my ENTIRE 4x4 drive is now broken & not functioning at all. Not to mention now displaying a permanent error message on my dash now. They claimed they never put their hands on it, and only did a diag, what a lie that was. I figured out the issue and discovered they had completely dismounted my transfer case shift transfer motor, leaving it hanging by a zip tie. Escalated this issue up to the director and he said I should go get a 2nd opinion elsewhere, and literally hung up on me. Don't make the same mistake as me, they won’t even return my calls now. Pics for proof. You’ve been warned. Currently filing a small claims case & reporting to BBB. Hope to save someone else the headache. More

Great Customer Service. .No Pressure..No Haggle. Thank you Matthew and Misty for our F-150. Finance was on point and helped us get the truck of choice. This is our 3rd vehicl .No Pressure..No Haggle. Thank you Matthew and Misty for our F-150. Finance was on point and helped us get the truck of choice. This is our 3rd vehicle and we will be back for our next one. When it comes time. More

My 2020 Ford Explorer XLT was recalled and I took it to Ford dealership in Rockwall, Texas. Matthew has been a very good advisor and the dealership serviced my vehicle quicker than expected. They also deli Ford dealership in Rockwall, Texas. Matthew has been a very good advisor and the dealership serviced my vehicle quicker than expected. They also delivered my , after service , to my house for free. I am so impressed and cannot hesitate to recommend this place. Thank you guys for the amazing service you are providing to our community. My wife and I are so proud of you. 🙏🏽 More

They are good at reminding customers about upcoming maintenance needs. The appointments are always flexible. maintenance needs. The appointments are always flexible. More

The service department has been very accommodating. Today the were effecient and helpful during my service visit. The service advisor, Asiah Ford, kept me update and the status of the service being d Today the were effecient and helpful during my service visit. The service advisor, Asiah Ford, kept me update and the status of the service being done. Highly recommend Asiah Ford. More