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Rockwall Ford

Rockwall, TX

4.7
1,447 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,447 reviews

October 04, 2024

James was my service advisory and he was very friendly and helpful and took care of me quickly. More

by lynette14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Oct 12, 2024 -

Rockwall Ford responded

Hello, we're happy you found James to be so supportive during your experience here at Rockwall Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2024

Very fast and efficient service. Timely and friendly service. Appreciate getting me in so quickly. More

by SERIYP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 06, 2024 -

Rockwall Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2024

Merri was very helpful and sweet! She help us very quickly and effectively! I was very satisfied More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Oct 06, 2024 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 01, 2024

Large dealership with plenty of vehicles to choose from, friendly, clean, conveniently located, I found me purchased in the webpage. More

by Kenneth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris, The finance guy?
Oct 04, 2024 -

Rockwall Ford responded

Hi Kenneth, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 01, 2024

Kris is always great at getting me in & out. Very helpful and informative through the whole process. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Oct 04, 2024 -

Rockwall Ford responded

Hi Chris, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2024

I love going to the dealership because they are always prompt with their service and are I was able to answer my questions More

by chadd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Jordan
Oct 05, 2024 -

Rockwall Ford responded

Hi Chadd, thank you so much for your positive comments about Rockwall Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2024

My salesman Morris Carter, Service Dept and Service Mgr Gary are all Best in Class. They took excellent care of me. More

by sherried1075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary, Morris Carter
Sep 29, 2024 -

sherried1075 responded

Thank you

September 28, 2024

Great service and prompt Pick up was wuick and efficient Service advisors was courteous and considerate More

by Fmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Princeton
Oct 02, 2024 -

Rockwall Ford responded

Hi, thank you for taking the time to leave a review for us at Rockwall Ford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2024

There Are very easy to work with. They don’t hassle you over price. They have been my go to dealership for almost 20 years. More

by AceLuis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bauer
Oct 02, 2024 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2024

My car was in for service due to a safety recall. Since I didn’t buy my car there, they typically don’t give loaners. I live too far from the dealership to be able to use their shuttle service and to More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asiah Ford
Oct 02, 2024 -

Rockwall Ford responded

Hi Paula, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

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