Rockwall Ford

Fast and friendly service. I was consulted on the repairs, and everything was done on time. I was consulted on the repairs, and everything was done on time. More

My service writer was Merri Jordan and I could not have been more please by her generosity and understanding my situation. She worked hard and went above and beyond what I expected. I’ll never go to anothe been more please by her generosity and understanding my situation. She worked hard and went above and beyond what I expected. I’ll never go to another service writer again, Merri has my service from now on. More

Carlos got us in and out super fast like we told him we wanted it to be up front wanted it to be up front More

Impressed with ease of transaction and professionalism was top notch! Will be a return customer for future vehicles was top notch! Will be a return customer for future vehicles More

A very professional staff and willingness to work with customers. They exceeded my expectations, thank you. customers. They exceeded my expectations, thank you. More

Contacted Rockwall Ford due to brakes issues on our Explorer. Was able to get in without an appointment. Shea Horne was very helpful and professional. Diagnosed as rear brakes only and fixed the same d Explorer. Was able to get in without an appointment. Shea Horne was very helpful and professional. Diagnosed as rear brakes only and fixed the same day. Very pleased with our experience and Rockwall Ford’s customer service. More

Just need car serviced. Husband handicapped and we could not stay more than 30 minutes so their courier drove us home and brought our car about 3 hours later. So thankful Husband handicapped and we could not stay more than 30 minutes so their courier drove us home and brought our car about 3 hours later. So thankful for that! More

Regular oil change and state inspection was done quickly at the service center. Great first thing in the morning to get done and on my way at the service center. Great first thing in the morning to get done and on my way More

I always receive excellent service. Everyone is knowledgeable and helpful and answers all my questions. Everyone is knowledgeable and helpful and answers all my questions. More

Merri was superb in her customer service. She was able to check our previous service history and determined when we had our battery installed and determined that we had warranty remaining on She was able to check our previous service history and determined when we had our battery installed and determined that we had warranty remaining on it. Above and beyond on her work with us. Highly recommend her as your service advisor. More