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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,378 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,378 reviews

September 24, 2024

Ford will always be my go to service department and dealership. They never pressure you to get unnecessary services done, and always provide images and notes on services they recommend looking into. Ab More

by longhorn199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Sep 28, 2024 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 23, 2024

Misty was very nice and helped me find what I was looking for! Very friendly dealership. Nice clean business More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Misty
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Sep 28, 2024 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Misty here at Rockwall Ford! We are always more than happy to assist you if anything else comes up. Take care!

September 23, 2024

Great customer service and friendly and professional people. They always take care of you when you have any questions or concerns. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
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Sep 28, 2024 -

Rockwall Ford responded

Hi, thank you so much for your positive comments about Rockwall Ford! Have a fantastic day!

September 23, 2024

Madyson did an amazing job making sure all my needs are taken care of! Would come again for my maintenance. More

by Andy nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madyson
Report | Print
Sep 28, 2024 -

Rockwall Ford responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rockwall Ford. Thank you, and have a fantastic day!

September 21, 2024

They do a great job servicing my car and let me know of any vehicle issues More

by jimmypat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Sep 22, 2024 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2024

Timely appointments work. Easy checking friendly staff. No pressure to. make additional repairs. Did send video showing tire wear More

by Tom.hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
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Sep 22, 2024 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2024

Ford parts rather than substitute is guaranteed when repair work is done. Good work. Thanks More

by fayjimmy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shea service Agent
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Sep 20, 2024 -

Rockwall Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 18, 2024

Great service. Understood my needs and preferences without being too insistent on more maintenance services. More

by mrjaramillo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
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Sep 20, 2024 -

Rockwall Ford responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2024

Easy buying experience. Fast to get in and out. Stephen the salesman was easy to work with. More

by matt3652002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen
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Sep 21, 2024 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with Stephen! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2024

It was a pleasant experience overall I will definitely recommend Rokwall Ford to anyone looking to purchase a new truck More

by Vio
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody & Marc
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Sep 20, 2024 -

Rockwall Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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