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Rockwall Ford

Rockwall, TX

4.8
1,571 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,571 reviews

January 22, 2025

I was very pleased with the service, they got me in and out in the time promised. More

by Dan Castleberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Princeton Hall
Jan 23, 2025 -

Rockwall Ford responded

Hi Dan, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 22, 2025

Completely seamless experience with Rockwall Ford. From sales, to finance to management everyone was professional, prompt and courteous. More

by Kevincavett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Zilmer
Jan 23, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 22, 2025

They have the best service department. Those guys are so helpful. Highly recommend going up there very friendly people they get you in and out as fast as possible. More

by greiten_matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tk
Jan 24, 2025 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation and have an amazing day!

January 21, 2025

Very quick. Shea was great at explaining everything. Helpful. Will be coming back next time More

by jennacoholich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea H
Jan 22, 2025 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! We are always more than happy to assist you if anything else comes up. Take care!

January 21, 2025

I went to rockwall ford to for and oil and fuel filter change. They got me in quick and the customer service was excellent. More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
Jan 23, 2025 -

Rockwall Ford responded

Hi Chad, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2025

As always our service here was excellent. Mr Kris wade is the best service advisor here. He answered all our questions efficiently in a professional manner. We highly recommend him to anyone More

by Kevin R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Jan 22, 2025 -

Rockwall Ford responded

Hi Kevin, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

January 20, 2025

Zoltan was very knowledgeable on the vehicle purchased and was not pushy on making a decision and Brysen answered my question on what was offered on financing options. More

by Glensingleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoltan Bango, Brysen Hawthorn
Jan 22, 2025 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 19, 2025

We received fantastic service and value from this dealership. We were coming in from out of state and only had a couple of days to buy a car but were able to get it done quickly in a day. More

by truckbuyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Feagin
Jan 21, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2025

Thank you Princeton for your help it was awesome. I am glad I went to this location I like it better than Platinum Ford in Rowlet More

by Marta L. Higueros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Princeton
Jan 20, 2025 -

Rockwall Ford responded

Hi Marta, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 18, 2025

Kris did a great job, very professional. Communication was excellent and responsive. Apparent takes his job seriously. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Jan 20, 2025 -

Rockwall Ford responded

Hi Larry, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

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