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Rockwall Ford

Rockwall, TX

4.7
1,532 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,532 reviews

January 07, 2025

The service department was great at keeping me informed and fast getting my truck fixed. More

by Joe.ladd0922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 10, 2025 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 06, 2025

Very clean and professional. Not a long wait time for oil change. Fleet service advisor walked me to my vehicle and performed active delivery. Great Service! More

by Kwill557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fleet service advisor
Jan 07, 2025 -

Rockwall Ford responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 04, 2025

Great customer service, friendly and knowledgeable about their products. Thank you to the management team and sales person for making it a quick and easy experience for my family! More

by Christopher Pough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody
Jan 06, 2025 -

Rockwall Ford responded

Hello Christopher, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 02, 2025

I recently purchased a 2024 bronco sport from Rockwall Ford. Morris Carter was my sales representative and was incredibly Helpful and knowledgeable. He took his time to answer all my questions. I would de More

by kathylbristow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
Jan 02, 2025 -

Rockwall Ford responded

Hi, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

January 01, 2025

Handled my issue in a very timely manner without any surprises - highly satisfied with services performed and would recommend. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Jan 02, 2025 -

Rockwall Ford responded

Hi John, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

It was like any other dealership. However, John and Morris are fun to mess with 😆. Went on a test drive with Morris and I got pulled over by the police, I kind of got on it a little More

by scottking66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John and Morris
Jan 03, 2025 -

Rockwall Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

ROCKWALL ford is the first choice i make when i have problems with my car they give me great service thanks merri!! More

by StephanieW53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Aisha Oscar
Jan 03, 2025 -

Rockwall Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

Very knowledgeable and understanding helpful patient empathy no xx straightforward will come back again thanks More

by growstyty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Kay
Dec 31, 2024 -

growstyty responded

Very helpful

December 31, 2024

I had my used/new to me truck serviced at RockwallFord. A gentleman by the name of Javier was my service technician. Five stars for Javier. Very professional the work was done and I was very satisfied with More

by George McMillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Jan 02, 2025 -

Rockwall Ford responded

Hi George, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2024

I have been coming to Rockwall Ford for the past three years. And the service has always been top notch. The service department associate Jerald was very helpful and understood what was needed to service More

by Tcpreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerald
Jan 02, 2025 -

Rockwall Ford responded

Hi, we're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rockwall Ford!

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