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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,998 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,998 reviews

April 08, 2026

Great customer service from the moment I called to the service at my door. The convenience of the service technician coming to me was nice and something I will for sure be using as a service in the future More

by Alison B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameka, Mitchell
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April 08, 2026

The mobile service was exceptional as always,Neil was very professional and polite. Prompt and on time service. More

by russellevans1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
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April 08, 2026

Jeff the GM is top notch helped me get my truck diagnosed and serviced and had it back to me in no time. Maddie and Sheila very good service reps communication was top notch . More

by ashley.mcginty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Sheila , Maddie
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April 08, 2026

This dealership provide the Fastest and Friendliest Service in Town!! Merri was very attentive and took care of of all my cars needs! More

by moramirex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
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April 07, 2026

Excelent service, fast easy to scheduled, great team work. Working as a team you get the great results, Thanks everyone. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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April 04, 2026

Can be busy but they hustle and always give a great customer experience! Lexx drove me home today because they were busy and is super personable! More

by Sarahgerkens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexx
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Apr 07, 2026 -

Group 1 Ford of Rockwall responded

Thank you for taking the time to share your experience with us! We are delighted to hear that our team provided top-notch service, even during busy times. We appreciate your support and look forward to serving you again soon.

April 02, 2026

Rockwall Ford service rep, Jonathon Higgs, was very professional and made sure I was take care of. He handled all of my questions with a smile and very courteous. More

by EttaEtta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Huggs
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Apr 06, 2026 -

Group 1 Ford of Rockwall responded

Hi Ettaetta, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2026

Service was prompt and staff is very professional. Service advisor met me promptly on the service drive. Waiting area clean, comfortable seating and many drink options More

by scott.bursby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antony Moses
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Apr 04, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 31, 2026

I went in for an oil change and everything was very quick, great service, thanks CLYTON WALTERS ! More

by wiltrejo92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Walters
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Apr 04, 2026 -

Group 1 Ford of Rockwall responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2026

The service department is great! Group1 continues Rockwall Ford quality, but still like the old name better 😀 More

by kfolsom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marri
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Mar 30, 2026 -

Group 1 Ford of Rockwall responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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