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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,920 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,920 reviews

January 23, 2026

The technician was on time, polite and did a good job. I would recommend the service to others. More

by Scott.weatherby74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile technician
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Jan 24, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 23, 2026

For the best experience in buy a new vehicle come see these folks here in Rockwall Ford. More

by Mattice74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ-Sales Grady--Finance
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Jan 24, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 23, 2026

Kris always keeps us informed and updated on our decide. He is very good at communication. More

by bskelley824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Report | Print
Jan 24, 2026 -

Group 1 Ford of Rockwall responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kris here at Group 1 Ford of Rockwall! Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2026

First time using for service on F-150. Very efficient, reasonably priced and finished when they said it would be. No hard sell by Service Tech. Will go back. More

by Cgswan76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
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Jan 24, 2026 -

Group 1 Ford of Rockwall responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 22, 2026

Jaun was very kind and professional and service was quick and good. Very good experience More

by amantekbali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jan 22, 2026 -

Group 1 Ford of Rockwall responded

Hi, thanks for your praise and kind comments about Jaun. We are always more than happy to assist you if anything else comes up. Take care!

January 22, 2026

Got me taken care and a rental so I wouldn’t miss work. Thanks Kris More

by Mre2686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Report | Print
Jan 24, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

January 22, 2026

Group 1 service department has great customer service, very prompt, and Javier kept me up to date while waited on my vehicle. More

by gmartinez75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Jan 24, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2026

My experience here in the past (2 years ago) was not good. I reluctantly tried again. This time Mady made sure I was always informed. In the past I was told at least 8 to 10 things needed immediate r More

by Kyleholt0121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady
Report | Print
Jan 24, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2026

Our car has been well serviced in a timely manner during our recent visit in Jan. 2026 - thank you. More

by David1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Report | Print
Jan 21, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 19, 2026

I had a very easy and positive experience. My service writer, Merri, was very professional and attentive. They had my vehicle's warranty service completed within 3 hours. More

by cc.clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Jordan
Report | Print
Jan 21, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found Merri to be so supportive during your experience here at Group 1 Ford of Rockwall. If you have any further questions, please don't hesitate to reach out!

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