Rockwall Ford

Excellent service was provided! Sales representative was effective and very helpful in providing solutions to our inquiries. We left the center satisfied with the service we receive Sales representative was effective and very helpful in providing solutions to our inquiries. We left the center satisfied with the service we received. More

Slow & expensive. Had an oil change appointment & it took 5 hours. They would only respond after i texted or called. Had an oil change appointment & it took 5 hours. They would only respond after i texted or called. More

Love the mobile service option that was provided to us. Made the process quick and hassle free. Made the process quick and hassle free. More

Professional, timely, knowledgeable, friendly, reasonable prices, customer service seems to be everyone’s priority. Very positive experience. prices, customer service seems to be everyone’s priority. Very positive experience. More

Fantastic experience and very professional. I highly recommend this dealership and staff. The transaction went smooth and timely. I highly recommend this dealership and staff. The transaction went smooth and timely. More

We purchased a truck for our company from Rockwall Ford. We ask them to mail us the plates when they were received. When they didn't arrive, we called. They had used FedEx and shipped them to our P.O. Box. We ask them to mail us the plates when they were received. When they didn't arrive, we called. They had used FedEx and shipped them to our P.O. Box. Anyone that ships FedEx should know they can't deliver to a P.O. The lady confirmed our physical address and said they would be re-shipped. A week and a half later we call about still not receiving the plates. We were not given a reason this time, but were told they would be sent. A week later we called again and were told FedEx doesn't ship to your address. We are located in Rowlett and receive FedEx & U.P.S shipments all the time. When we explained this to the lady we were told that they (Rockwall Ford) had done all they were required to do. An email to the General Manager (salesman copied) has not been returned. If you are looking for a hassle free buying experience, look somewhere else. More

They are super nice and easy to work with. There are lots of available appointments. There are lots of available appointments. More

Smooth transaction and delivered as promised. Communication was excellent. Would highly recommend this dealership!!! Excellent Communication was excellent. Would highly recommend this dealership!!! Excellent More

Overall great experience. Customer service, trade value, negotiations, and financing process were all very smooth! Customer service, trade value, negotiations, and financing process were all very smooth! More

My family has purchased numerous vehicles from Rockall Ford. My last purchase was 1/18/2025. We did everything online and a few txt msgs with Rob, got the deal done. Picked the vehicle up the same day. Sp Ford. My last purchase was 1/18/2025. We did everything online and a few txt msgs with Rob, got the deal done. Picked the vehicle up the same day. Spent maybe an 1.5 hrs in the dealership and was out the door. More