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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,532 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,532 reviews

January 11, 2025

Had problem with my original appointment but they were able to make it right the next day More

by Brumill54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Jordan
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Jan 13, 2025 -

Rockwall Ford responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

January 11, 2025

Oil and filter change and tire rotation service was excellent and completed as was promised. More

by kenlenoir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Jan 13, 2025 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2025

Very professional and thorough. Service advisor Kris was great and very informative!! Only place i will take my truck. More

by rwhisenhunt1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Kris
Report | Print
Jan 11, 2025 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2025

Very efficient and helpful. Michael Hermes was the sales guy that helped us and he is very knowledgable on the cars and very supportive. More

by fahim.khandaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Hermes
Report | Print
Jan 10, 2025 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2025

Merri , gave great customer service. Rockwall is 20 mins from my house. Great Communication. Will be back for sure. More

by Poolshark
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Report | Print
Jan 10, 2025 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Merri here at Rockwall Ford! We hope to see you soon!

January 09, 2025

Hands down the best dealership I have been to in years! We will definite be returning next time we need a vehicle. More

by mtlee27
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt, Trevor, Jeff and Brycen
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Jan 10, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2025

My experience was fast and a really good deal. I only wish I could have bought 2 cars More

by Fred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur
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Jan 10, 2025 -

Rockwall Ford responded

Hi Fred, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 08, 2025

Oscar was amazing with his help and mechanical expertise. He made me feel real comfortable. What really meant a lot to me was that Oscar re-explained everything to my wife and really also made sure she More

by Faceoff214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jan 10, 2025 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 08, 2025

James was an amazing service adviser I would highly recommend him when requesting service at the Rockwall Ford Dealership More

by victorrangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jan 10, 2025 -

Rockwall Ford responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2025

Had a great experience. Thank you Mr John Bowers! I’ve been looking for a vehicle for 3 months and dealt with a lot sales rep. Finally found one at Rockwall Ford and the sa More

by christomugyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bowers
Report | Print
Jan 08, 2025 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We hope you have a great day!

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