Rockwall Ford
Rockwall, TX
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Shea was my service advisor and was excellent. He was very responsive and upfront about everything. If you service at rockwall ford request shea as your advisor He was very responsive and upfront about everything. If you service at rockwall ford request shea as your advisor More
The process from beginning to end was very easy. I felt they were very honest, and gave us a great deal. This dealership still has a small town feel to it. I would recommend them to anyone shopping I felt they were very honest, and gave us a great deal. This dealership still has a small town feel to it. I would recommend them to anyone shopping for a new vehicle. More
I went in on a Sunday with a flat and I was greeted by Asiah, she told me it would be a long wait because people had appointments. I'm from Missouri and don't know my way around. I told her I was needing Asiah, she told me it would be a long wait because people had appointments. I'm from Missouri and don't know my way around. I told her I was needing to leave to head home as soon as possible. I had no choice but to wait my turn. This young lady went back and somehow got me worked in. I was out of there in no time. Thank you so much Asiah!!! P.S. Rockwall Foed needs to add more techs on Sunday because I was told they get really busy on Sundays. More
First of all I would like to thank Kris the service advisor for the way he treated me. He so far has been the best service advisor I've had in this dealership. I was waiting outside to be assisted for advisor for the way he treated me. He so far has been the best service advisor I've had in this dealership. I was waiting outside to be assisted for atleast 20 minutes and he was the only advisor that offered his help. I appreciate all his help. He also answered all my questions in a very professional manner. I definitely recommend Kris for all your services. More
Mady was quick and efficient. The text service was convenient and easy to use. Service was accomplished as requested and suggested services were sent and offered via text. The text service was convenient and easy to use. Service was accomplished as requested and suggested services were sent and offered via text. More