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Rockwall Ford

Rockwall, TX

4.8
1,571 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,571 reviews

January 30, 2025

Just about the easiest visit yet! Explained everything. No muss no fuss. Easy going morning. More

by Oliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Feb 03, 2025 -

Rockwall Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 30, 2025

The Rockwall Ford service center is the only location I take my truck in for maintenance. Kris Wade advised on the required service for 65k miles and kept me informed on the work progress. At checkout h More

by avondaf2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Feb 03, 2025 -

Rockwall Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2025

Quick service and support during visit. Our plan was to trade in one vehicle and decided to purchase 2 new vehicles. Ask for JJ and he will take great care of you. More

by tim.orten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ
Feb 03, 2025 -

Rockwall Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2025

We just purchased our second new vehicle for them in the last year. Can’t say enough about how well these guys took care of us. Jerami Our sales guy, Mark The finance manager. Tristan, the sales manager. An More

by mrgalaway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerami, Triston, Mark and Jeff.
Feb 01, 2025 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 29, 2025

I was supposed to show up at 1 pm for an appointment with John Bowers but got bored and showed up at 11:30 am. John immediately started talking with me and started taking me to look at vehicles. Great. More

by techlip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bowes and Trevor Horton
Feb 01, 2025 -

Rockwall Ford responded

Hello Techlip, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 28, 2025

TK is the best and will make sure your car/truck is well taken care of More

by trjonesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TK
Feb 01, 2025 -

Rockwall Ford responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 28, 2025

They were so professional and they were attentive to all of my vehicle issues. I would recommend this dealership to all of my friends and family. Thanks Rockwall Ford!!! More

by audreyjcarter450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Feb 01, 2025 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

January 28, 2025

Very fast and efficient and the adviser knew his Job also explained everything on the invoice More

by swyly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Feb 01, 2025 -

Rockwall Ford responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 28, 2025

Great service, friendly, personable, knowledgeable, service representative. Kept me informed, assisted me with all aspects of the service. More

by Japglaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Hall
Feb 01, 2025 -

Rockwall Ford responded

Hi, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

January 28, 2025

The service at this dealer was great. The advisor was great as well. No complaints More

by Jolivares81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay
Feb 01, 2025 -

Rockwall Ford responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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