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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,532 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,532 reviews

January 15, 2025

Asiah did a wonderful job! I’ll be back most definitely to see her for any of my needs. More

by austinvillanueva86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asiah Ford
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Jan 18, 2025 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! Until the next time we meet, take care!

January 14, 2025

Depends on what you need them to do. I would recommend my service advisor, Ozzy. He was great, however, i Have had trouble w my expedition and this dealer. More

by kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy
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Jan 16, 2025 -

Rockwall Ford responded

I’m sorry for the inconvenience you faced having your vehicle serviced. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me jhicks@rockwallford.com. Your cooperation will help us resolve this issue promptly. Thank you. Jeff Hicks General Manager

January 14, 2025

Shea was my advisor and he gave me necessary information that I need to take care of my Ford. Thank you guys More

by bolarinwa03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea
Report | Print
Jan 16, 2025 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2025

The service department is great! Very knowledgeable! Provided some great tips to get the most from mileage from my tires. More

by dgietema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina, Princeton
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Jan 16, 2025 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2025

Had my truck serviced and they did great in explaining the process. Very happy with the service. More

by airnesthvac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tk ashcroft
Report | Print
Jan 14, 2025 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 12, 2025

Great experience so far with all service visits. They are always kind and helpful each time I visit. More

by PNaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jan 13, 2025 -

Rockwall Ford responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

January 12, 2025

Always good and friendly service when I bring my truck in to Rockwall Ford Service Department More

by KatieKirk007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Princeton
Report | Print
Jan 13, 2025 -

Rockwall Ford responded

Hi, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

January 12, 2025

R.F. was recommended to me by a service professional in Dallas, and they’ve lived up to the reputation. When another dealership left me waiting for a diagnosis, Rockwall supplied me with a tow service rec More

by Ben_75041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TK
Report | Print
Jan 14, 2025 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 11, 2025

Good service, TK the person I worked with was very knowledgeable and very helpful. Thanks. More

by str1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tk
Report | Print
Jan 12, 2025 -

Rockwall Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Rockwall Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

January 11, 2025

It was nice and clean. My service provider was very professional and knowledgable. He made me feel comfortable. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jan 12, 2025 -

Rockwall Ford responded

Hi Chris, we're happy you found our staff to be supportive during your experience here at Rockwall Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

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