Rockwall Ford

Excellent service from the time of making the reservation to the vehicle service and check out. to the vehicle service and check out. More

Other than being at the dealership for hours doing paperwork(what dealership doesn’t take forever). Rockwall ford and especially Jerime Vail were all top notch. Clean facilities and friendly staff. paperwork(what dealership doesn’t take forever). Rockwall ford and especially Jerime Vail were all top notch. Clean facilities and friendly staff. As soon as we pulled up Jerime was there welcoming us in and eager to help. Once we told him what we were there for he went straight to work. Our truck was brought up and the 2nd vehicle was held to be sold to someone on their way in. Jerime gave us the keys to the lighting and let us go for a test drive. He wasn’t pushy, just stood back and waited for us to ask him a question. Such a refreshing way of looking at a vehicle. After the test drive it was time to work on the numbers. This where I admire Jerime, his honest with us from the beginning. He listened and let us know the truth, but also took what we requested and negotiated with us. Things worked out and I definitely feel it’s because how honest and up front Jerime was. I would recommend Jerime and Rockwall Ford to anyone I know looking for a new vehicle. More

Merri was knowledgeable & friendly. Pointed me to water & coffee at lounge. Lobby & Restrooms are clean. Pointed me to water & coffee at lounge. Lobby & Restrooms are clean. More

Asia takes care of making sure my vehicles are being taken care of when a repair is required and keeps me informed so I don’t get hit with any surprises. taken care of when a repair is required and keeps me informed so I don’t get hit with any surprises. More

Kris Wade goes above & beyond. Shane is 1 of the best mechanics there. Thanks to both of you. Rockwall Ford is the best professional customer service location that goes above an Shane is 1 of the best mechanics there. Thanks to both of you. Rockwall Ford is the best professional customer service location that goes above and beyond thay truly care about each and every customer. The best mechanics very informative in helping you get what you need. Clean restrooms comfortable waiting area. I love Rockwall Ford I recommend this place to everyone. I won't go anywhere else. Thank you Rockwall Ford !!! More

Ford Rockwall service has always exceeded by expecting. Been doing business with them for decades. The service manager Buddy and Keith are superb. Been doing business with them for decades. The service manager Buddy and Keith are superb. More

What a great place to buy a vehicle. After spending most of day on a Saturday, I couldn't make up my mind and felt bad about taking the salesmans time that day. Two weeks later I come ba After spending most of day on a Saturday, I couldn't make up my mind and felt bad about taking the salesmans time that day. Two weeks later I come back knowing what I want. Larry Athertron met with me again knowing how I had wasted his time 2 previous week before. Larry is absolutely the best salesperson I've had in my life and I'm not young. He will treat you with respect, professionalism, with no rushing! I left with a new Bronco and a new friend! Rockwall Ford is the only place to go for a new vehicle! Bryce the financial specialists also rocks! What he says he'll do he will! Thank you Larry, Bryce and Danny! More

They were very helpful and informative. Kept me up to date with everything that was being done to my vehicle Kept me up to date with everything that was being done to my vehicle More

Bruce made our purchase of a new truck very easy and quick. Would recommend anyone one buying a new vehicle from here to reach out to him. Rockwall ford also does not fluff your purchase with additional quick. Would recommend anyone one buying a new vehicle from here to reach out to him. Rockwall ford also does not fluff your purchase with additional dealer addons unless you want to add them. More

TK was very helpful in the process of getting my car serviced! She was wonderful with communicating with me and also an awesome person to have to keep me company while I waited! She is definitely 1 of t serviced! She was wonderful with communicating with me and also an awesome person to have to keep me company while I waited! She is definitely 1 of the best, probably my favorite in the Rockwall Ford Service Center! More