Rockwall Ford

Happy customer Everything went great with JJ. I would recommend him to friends and family. I love the price and the color of my truck love love love! Everything went great with JJ. I would recommend him to friends and family. I love the price and the color of my truck love love love! More

Came back twice today I came in to look at a new fusion with my trade in twice today didn't know what one I wNtee they let me take my pick to try out for a few hours and fe I came in to look at a new fusion with my trade in twice today didn't know what one I wNtee they let me take my pick to try out for a few hours and fell in loves with my new fusion "hilda" we have bought 2 cars from here and this is our 3rd yes our third we came home with "hilda" a beautiful 2017 ford fudikn!!! Love the new lay out of the showroom classy and comfortable thank you brad and Brian 😊 More

Rockwall Ford Great place with excellent customer service Gus was very friendly and he made the buying a car experience a lot more bearable. I love my new car fr Great place with excellent customer service Gus was very friendly and he made the buying a car experience a lot more bearable. I love my new car from Rockwell Ford!!!! More

I am a very happy camper :) Loan wheeling and dealing is a battle, especially when you have a trade in. Compare to other dealerships in the area these guys are pretty nice. I did Loan wheeling and dealing is a battle, especially when you have a trade in. Compare to other dealerships in the area these guys are pretty nice. I did not like the interest (for perfect credit) they called me after putting it in a review how unhappy I was. They called me to either give me back my trade and walk away or redo the loan at no interest :) They redid the paper work. Not shabby at all. I like these guys they are cool, sweet and genuine. Best advise if you don't like the wheeling and dealing with finance , come in with your own bank financing or have cash. Thank you Mason, Bryan, Joey and Jon. More

maintenance contract I took my new F-250 Diesel in last week for oil change and service.The mechanic report showed my air filter was really dirty and recommend a new one.I I took my new F-250 Diesel in last week for oil change and service.The mechanic report showed my air filter was really dirty and recommend a new one.I asked how that was so because i just changed it and fuel filters 2 days before I took it there.I reset air filter monitor,I have not been able to talk to the service manager we keep missing each other but he wont return my calls,because i was wondering how many elder people or ladies get tooking advantage of from their dishonestly. More

Poor Treatment by the Service Department, I Need 4 Tires I bough my 2013 Edge and RF hounds me with advertising for service, after sale care... I contacted my service rep regarding 4 new tires. I got one ema I bough my 2013 Edge and RF hounds me with advertising for service, after sale care... I contacted my service rep regarding 4 new tires. I got one email response offering a couple of tires. I researched and asked my RF service rep if other tires were available. No response for some time then a couple more not state of the art tires. Could they just tell me if they can get what I want? Discount Tires is very attentive and responsive and they have what I want in stock; so............ I have been on the phone for any service adviser while writing this review. After holding for far too long, I hung up. Discount Tires, I'm on my way. More

Great Associates in the Service Department Great experience They Have a very nice Waiting area Free coffee and goodies and nice big screen tv with my favorite channel Also great Associat Great experience They Have a very nice Waiting area Free coffee and goodies and nice big screen tv with my favorite channel Also great Associates More

Great service! Great people making customers feel like family. Bruce is the best sales guy ever and the service department is the best I've ever been to. Don't even Great people making customers feel like family. Bruce is the best sales guy ever and the service department is the best I've ever been to. Don't even consider going anywhere else! More

No Pressure Atmosphere talk to Jason Chury I shop around on several Ford website and found that Rockwall Ford had the best deal for me. I purchased a F-150 Lariat from Jason Chury. Jason provid I shop around on several Ford website and found that Rockwall Ford had the best deal for me. I purchased a F-150 Lariat from Jason Chury. Jason provided me with all the details I request and was very respectful and professional during the complete transaction. If you want a great deal with a no pressure atmosphere give Jason a call at Rockwell Ford and he will take excellent care of you. More

super slow money refund issues after 5 weeks still have not received over $5000 refund that I was to receive. Purchased a $33000 car so they got their money . Horrible customer serv after 5 weeks still have not received over $5000 refund that I was to receive. Purchased a $33000 car so they got their money . Horrible customer services , I have to call them to get any communication going with them. Will never buy from them. More