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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,284 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,284 reviews

August 28, 2024

Great service . Well experience sales associates. Fast sale. A lots of inventory of vehicles and models. More

by Noemorales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris puente& Cavelius pugh
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Aug 29, 2024 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2024

Fast and friendly service. My service advisor Prince was excellent and kept me informed about my vehicle. More

by jake.e.posey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince
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Aug 29, 2024 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2024

Asiah as well as the others within the Service Dept were pleasant to deal with. Service Dept was extremely busy so there was an obvious wait time which was unavoidable. More

by wutacin
Recommend Dealer
Yes
Employees Worked With
Asiah Ford
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Aug 29, 2024 -

Rockwall Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2024

Very professional and knowledgeable sales staff who values your time. Easy purchase process. Would recommend. More

by aljones57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
G W Franklin
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Aug 31, 2024 -

Rockwall Ford responded

Hi, thank you for taking the time to leave a review for us at Rockwall Ford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2024

Took me without an appointment. Handled my needs. Anthony Moses, my preferred rep., is awesome and most accommodating. Thank you! More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moses
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Aug 31, 2024 -

Rockwall Ford responded

Hi Tim, we are very happy to have provided you with such a positive experience with Anthony Moses! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2024

Kris Wade is an excellent example of going above and beyond! He has taken care of every issue and the multitude of questions I have asked with patience, kindness and a smile. My daughter’s safety is #1 More

by CKST1STAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade and Oscar
Report | Print
Aug 31, 2024 -

Rockwall Ford responded

Hi, thank you so much for your positive comments about Rockwall Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2024

Very nice and friendly staff…salesmen were very helpful and made the process of buying a vehicle go extremely well. More

by GP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Aug 31, 2024 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2024

Work done and personnel helpful . The software was not working..probably needs new system for setting up appointments and services. More

by Gobrien637
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Hunter. Princeton,
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Aug 29, 2024 -

Rockwall Ford responded

Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Jeff Hicks, General Manager jhicks@rockwallford.com

August 23, 2024

My services advisor was awesome, he took amazing care of me by getting me out way before time thank you for looking out for me More

by Jmumphrey6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerld
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Aug 24, 2024 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 22, 2024

All good. A pleasant experience and a convenient location as well. Good selection of vehicles More

by dwgjmg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Atherton
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Aug 24, 2024 -

Rockwall Ford responded

Hello Bluto, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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