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Rockwall Ford

Rockwall, TX

4.7
1,534 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,534 reviews

January 18, 2025

Kris did a great job, very professional. Communication was excellent and responsive. Apparent takes his job seriously. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Jan 20, 2025 -

Rockwall Ford responded

Hi Larry, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

January 18, 2025

Great job and very helpful! The service was very smooth and they were very understanding and I was out in no time More

by jonnyvillatoro10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Jan 20, 2025 -

Rockwall Ford responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2025

I have taken my car there for the past 9 years. They have been very easy to use (with online scheduling) - and reliable. I can wait there or take the shuttle, which is a great perk. More

by Barb Poetry
Recommend Dealer
Yes
Employees Worked With
I’mm
Jan 21, 2025 -

Rockwall Ford responded

Hello Barb, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2025

Kris listened to what we needed done and took care of us in a quick manner. More

by jskup71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Jan 20, 2025 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2025

Took my car in for an electrical problem. It turned out to be a minor problem. Battery replaced. I could have been told anything and would not have known. That is precisely why I use Ford dea More

by Dranfew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea Horn
Jan 17, 2025 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with Shea! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 16, 2025

Son muy hamables! Y muy profecionales haciendo su trabajo! Y que bien que tengan a personas que hablan español!! More

by Martinmena1765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marry
Jan 19, 2025 -

Rockwall Ford responded

Hola, ¡estamos muy contentos de haberte podido brindar una experiencia positiva! Siempre estaremos encantados de ayudarte si surge algo más. ¡Cuídate!

January 16, 2025

Mo was very kind and professional, and the whole buying experience was smooth and easy! Definitely recommend this dealership to other people! More

by Lionhardt8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris and Matt
Jan 17, 2025 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with Morris and Matt! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 16, 2025

Mr.Baun was very helpful I would recommend all my friends and family to visit Rockwall Ford for any repairs and or a new vehicle More

by Joanfrost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baun
Jan 17, 2025 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with James! We hope to be of service to you again in the future. Best wishes, Rockwall Ford

January 16, 2025

Very professional and thorough. Did a very good job. WOULD recommend them to others. Seem to care about helping. More

by MERLE3281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jan 17, 2025 -

Rockwall Ford responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Rockwall Ford

January 15, 2025

James was a good advisor today, and we appreciate him. I have had a terrible experience in the past with another visit. By the way, my last name is Testa and not Anthony. More

by Ray
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jan 16, 2025 -

Rockwall Ford responded

Hello Ray, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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