Back

Rockwall Ford

Rockwall, TX

4.7
1,532 Reviews

990 E I-30

Rockwall, TX

75087

Directions

By Type

Showing 1,532 reviews

August 14, 2018

It was very helpful and everyone was very professional The people I dealt with were very professional, courteous and helpful. They answered all questions and gave very helpful advice (not on what we should More

by Mjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember their names and forgot to ask for a card.
July 31, 2018

Outstanding experience This was by far the best experience I've ever had buying a car or truck. Bryson is professional, knows his product well. It was a joy to work with hi More

by Jeff Blem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryson, Adnan, Dave, Call
July 15, 2018

Leanna was awesome Leanna was awesome. Get to the point and no need for back and forth. We told her the car and our budget and she gets it done More

by Tai2301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leanna
June 15, 2018

Unprofessional is all I can say. I assume your not allow to negotiate or ask questions. Everyone acts as if you committed a crime. Tried contacting finace quy for a More

by mdismukeths2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chase Vaughn
June 15, 2018

Owner Beware This is the experience I had with Rockwall Ford, and the response that I emailed back for their customer survey... Well, I can say one thing about More

by dt480
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Advisor and Service Manager
May 10, 2018

Our 2013 F150 experienced an A/C failure. Just as warm weather hit us, our truck's A/C failed. Rockwall Ford had the problem diagnosed the first day, and completely rebuilt the second day. T More

by Doc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Osborn
May 02, 2018

Poor service, apathetic Not sure how much space is available here. Here is a summary of my experience with the service department at Rockwall Ford. I have a 2017 Mustang GT t More

by Shane E
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lori, Brad, Kane
March 18, 2018

Great buying experience Thank you Zach Brian and Chase for doing a turn key job in buying my pre-owned ford. Was a great buying experience. We will return for our next ford More

by Ford buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Brian and Chase
January 16, 2018

Excellent They went over and above what was expected to make sure I was in the vehicle that I wanted. Great service. Will probably buy my next car from this dea More

by granjan47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There were several I can't remember their names
January 03, 2018

Very helpful and friendly Great staff all the way thru. Would definitely refer friends. The gm Jeff and finance guy joe are awesome. Hunter the salesman was extremely helpful. More

by This sucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, joe, hunter
...
142
...