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Rockwall Ford

Rockwall, TX

4.8
1,636 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,636 reviews

February 21, 2020

Elizabeth got us checked in expeditiously. It was not a long wait and she let us know as soon as finished and when our vehicle was ready. Will definitely continue to use Rockwall Ford for all of our vehic More

by Cheryl
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Feb 24, 2020 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it!

February 20, 2020

Awesome service, the loner car was comfortable and they took care of everything i asked for and ask for Elizabeth!! in-service she’s awesome More

by Zachery_hughes
Recommend Dealer
Yes
Employees Worked With
Elizabeth service advisor
Feb 24, 2020 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it!

February 20, 2020

Ron and crew were fast and efficient. Very professional. While Ron was helping someone else. Another employee helped me get my truck checked in so that my wait wasn’t longer then it needed to be. Thanks aga More

by enfury
Recommend Dealer
Yes
Employees Worked With
Ronald Greene
Feb 24, 2020 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it!

February 20, 2020

There was a really long wait for my truck to get serviced and the service advisor gave it to me complementary. I didn’t ask for it or expect it so it was very nice to see that customer service is at the top More

by charney02
Recommend Dealer
Yes
Employees Worked With
Service dept
Feb 24, 2020 -

Rockwall Ford responded

Thank you for being our customer, we appreciate your kind words!

February 17, 2020

Very clean simple transaction. I took advantage of the online tools to make my purchase selection and evaluate the value of my trade. Rockwall Ford gave me top dollar for my trade t More

by Jeff S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sanchez-Sales / Rob Hill-Sales Manager
Feb 24, 2020 -

Rockwall Ford responded

Thank you, Jeff, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!

February 17, 2020

Shop Service The Only shop you should have your Ford Serviced at! The only one who actually looked at my vehicle, worked on it and fixed it in a timely manner. Wil More

by CAROLYN GIFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Holmes
Feb 24, 2020 -

Rockwall Ford responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

February 10, 2020

Shop service My service advisor met me when I pulled in to the service department. He kept me updated on the progress of service. Upon completion he explained the More

by Joe Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Moses
Feb 24, 2020 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it!

February 10, 2020

I enjoyed my experience Your service was excellent ,I was treated well and your staff were kind when asked if could view some thing different on the tv. Thank you David More

by David Arriaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Moses
Feb 24, 2020 -

Rockwall Ford responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

February 10, 2020

I was very satisfied with the service and the friendly personnel. They got us in and out as quickly as possible. Thank you Mr Moses. More

by Jackie
Recommend Dealer
Yes
Employees Worked With
Me Moses
Feb 24, 2020 -

Rockwall Ford responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

February 10, 2020

I like Rockwall Ford and have used them for years. They strive for good customer service. Their staff is helpful and friendly. They help me take good care of my vehicle. More

by ddhughes5646
Recommend Dealer
Yes
Employees Worked With
Patricia
Feb 24, 2020 -

Rockwall Ford responded

Thank you for your kind words! We thank you for your continued business and look forward to your next visit!

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