
Rockwall Ford
Rockwall, TX
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Elizabeth got us checked in expeditiously. It was not a long wait and she let us know as soon as finished and when our vehicle was ready. Will definitely continue to use Rockwall Ford for all of our vehic long wait and she let us know as soon as finished and when our vehicle was ready. Will definitely continue to use Rockwall Ford for all of our vehicle needs. Very happy with our service. More
Awesome service, the loner car was comfortable and they took care of everything i asked for and ask for Elizabeth!! in-service she’s awesome took care of everything i asked for and ask for Elizabeth!! in-service she’s awesome More
Ron and crew were fast and efficient. Very professional. While Ron was helping someone else. Another employee helped me get my truck checked in so that my wait wasn’t longer then it needed to be. Thanks aga While Ron was helping someone else. Another employee helped me get my truck checked in so that my wait wasn’t longer then it needed to be. Thanks again. More
There was a really long wait for my truck to get serviced and the service advisor gave it to me complementary. I didn’t ask for it or expect it so it was very nice to see that customer service is at the top and the service advisor gave it to me complementary. I didn’t ask for it or expect it so it was very nice to see that customer service is at the top of their list at Rockwall Ford. More
Very clean simple transaction. I took advantage of the online tools to make my purchase selection and evaluate the value of my trade. Rockwall Ford gave me top dollar for my trade t I took advantage of the online tools to make my purchase selection and evaluate the value of my trade. Rockwall Ford gave me top dollar for my trade to seal the deal. Very smooth transaction from start to finish. More
Shop Service The Only shop you should have your Ford Serviced at! The only one who actually looked at my vehicle, worked on it and fixed it in a timely manner. Wil The Only shop you should have your Ford Serviced at! The only one who actually looked at my vehicle, worked on it and fixed it in a timely manner. Will go back. Heather H was fantastic! More
Shop service My service advisor met me when I pulled in to the service department. He kept me updated on the progress of service. Upon completion he explained the My service advisor met me when I pulled in to the service department. He kept me updated on the progress of service. Upon completion he explained the work and suggested other service to consider. He walked me to my vehicle before I drove out. Good service relationship. More
I enjoyed my experience Your service was excellent ,I was treated well and your staff were kind when asked if could view some thing different on the tv. Thank you David Your service was excellent ,I was treated well and your staff were kind when asked if could view some thing different on the tv. Thank you David More
I like Rockwall Ford and have used them for years. They strive for good customer service. Their staff is helpful and friendly. They help me take good care of my vehicle. strive for good customer service. Their staff is helpful and friendly. They help me take good care of my vehicle. More