Rockwall Ford

I have used the service department here several times. From a simple oil change to significant engine work, the work and communication have been beyond my expectations. From a simple oil change to significant engine work, the work and communication have been beyond my expectations. More

great service and friendly service associates. Scheduled appointment for my 50,000 maintenance inspection and maintenance was completed on the appropriate time as designated by my service rep. All Scheduled appointment for my 50,000 maintenance inspection and maintenance was completed on the appropriate time as designated by my service rep. All questions were answered by my service rep. More

The team here is amazing. I shopped online and did almost all my paperwork that way as well. They were able to get me an amazing car quickly and exactly where I wanted my payments. John Bowers was an AMAZING all my paperwork that way as well. They were able to get me an amazing car quickly and exactly where I wanted my payments. John Bowers was an AMAZING salesman, the process was so easy. I only spent about 2 hours in the dealership, he had everything ready to go. More

Dealership doesn't stay true to deal, adds on extra hidden fees then disrespects buyer! Be aware of VIT- vehicle inventory tax. Now the name alone makes you wonder why you would have to pay for "inv hidden fees then disrespects buyer! Be aware of VIT- vehicle inventory tax. Now the name alone makes you wonder why you would have to pay for "inventory" tax as the buyer, well you shouldn't. Its a tax that they are trying to get the consumer to pay for when in reality it isnt a tax that should be paid on the buyers end. Do your research!! When you make a deal for price of vehicle plus tax, license, and doc fee and end up with other misc fees. Also, a certification isn't $1495 for a certified used vehicle. Pay attention people!! They are a scam and disrespectful. The salesman, Zoltan, will inform you; "you can afford it, you just don't want to pay". All they care about is money, trying to suck every penny out of you and making you believe its a good deal. More

Service Rockwall Ford picked up my F250 for service and a recall fix. I was very pleased with how it was handled. I was kept informed of what needed to be do Rockwall Ford picked up my F250 for service and a recall fix. I was very pleased with how it was handled. I was kept informed of what needed to be done and how the repair was going. More

It was nice not to feel pressured We did not feel pressure to buy our new F 150 That was good to not feel that way. We would recommend Rockwall ford to friends and family We did not feel pressure to buy our new F 150 That was good to not feel that way. We would recommend Rockwall ford to friends and family More

Amazing Service and very Polite During this time they were not allowed to let us wait in the waiting room, so they came to my house and picked up my car and returned it at no charge During this time they were not allowed to let us wait in the waiting room, so they came to my house and picked up my car and returned it at no charge and we live 20 miles away. More

Made the buying experience quick and pain free I was comparing pricing for basically the same F150 at two different dealerships. The other dealer was your typical high pressure sales tactics whic I was comparing pricing for basically the same F150 at two different dealerships. The other dealer was your typical high pressure sales tactics which I have no patience for. I contacted Rockwall and got a much better trade-in offer sight unseen on my old F150. So I drove there, told them the range I was willing to finance, they increased my trade offer after seeing my old truck, met my number, and I was driving my new ruck home before lunch. More

Always willing to go the extra mile with a smile. Prompt attention at the service writer location and quick response to courtesy car delivery to customer. attention at the service writer location and quick response to courtesy car delivery to customer. More