Rockwall Ford

The gentleman that helped me with the recall on my Ford Focus was helpful and courteous. He kept me abreast of the progress and delivered my car back to me promptly Focus was helpful and courteous. He kept me abreast of the progress and delivered my car back to me promptly More

Everyone was pleasant and did their jobs efficiently. Steve our adviser kept informed each step that was taken. The service was done quickly and had us on our way home in no time! Steve our adviser kept informed each step that was taken. The service was done quickly and had us on our way home in no time! More

Care service after a rock went into my front grill. They were fast at getting me in and fixed. Did a good job. gjlaksd fgjalkfdjls lksdjflskfj aljalkfj lksdfjslkfj lsdfj lsdkfj lksdfj lskdfj lsdkafj l They were fast at getting me in and fixed. Did a good job. gjlaksd fgjalkfdjls lksdjflskfj aljalkfj lksdfjslkfj lsdfj lsdkfj lksdfj lskdfj lsdkafj lksadfj sdldkfj More

75K maintenance Had a good experience taking my expedition to Rockwall Ford for service. Very easy to get an appointment scheduled using their site as they provide av Had a good experience taking my expedition to Rockwall Ford for service. Very easy to get an appointment scheduled using their site as they provide availability for the technician that you are comfortable with. For me, i asked them to check my Sync system in addition to the routine maintenance and they notified me after running diagnostics that I do need to have have a part. At checkout, they notified me that the part would have to be ordered, told me how long it would take to come in, and provided an estimate of what repairs would be. Keith and Jackee gave me the info I needed to make an informed decision on my vehicle maintenance. Thanks Drew More

Don't be fooled by all the great reviews. It's not what you think. I was unpleasantly surprised but only because I let me guard down. Don't make the same mistake. you think. I was unpleasantly surprised but only because I let me guard down. Don't make the same mistake. More

Everyone was very kind and helpful. Everyone wore masks and practiced social distancing. I was immediately greeted. I would definitely recommend Ford of Rockwall to everyone. and practiced social distancing. I was immediately greeted. I would definitely recommend Ford of Rockwall to everyone. More

Great service from Mark.. Mark is always thorough in his explanations as to where I am on my service policy. Gerry polite young man. Would ask for him every time. explanations as to where I am on my service policy. Gerry polite young man. Would ask for him every time. More

Defective or Substandard Sun Roof slides used on Ford Trucks Ford Motor Company has used components in their sun roofs that disintegrate for no reason, yet Ford takes no ownership in the KNOWN PROBLEM! Just ano Ford Motor Company has used components in their sun roofs that disintegrate for no reason, yet Ford takes no ownership in the KNOWN PROBLEM! Just another reason to never buy a Ford vehicle again! A very expensive repair yet the parts can be purchased for a little over $100, parts that Ford sells for over a $1,000.00. More

Great Service I was very surprise with how smooth everything went. I have bought a lot of cars in the past from different dealerships around the metroplex and I giv I was very surprise with how smooth everything went. I have bought a lot of cars in the past from different dealerships around the metroplex and I give Rockwall Ford 2 thumbs up. More

I called to have my car serviced &was lucky to get Kris Wade as my advisor. He we above and beyond excellence & was very professional Wade as my advisor. He we above and beyond excellence & was very professional More