
Rockwall Ford
Rockwall, TX
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I normally rate them pretty good, but the last oil change i had an appt and sat there 2 hours for an oil change . Wont be back for service the service guy was nice but that doesn't make the 2 hour wait ok i had an appt and sat there 2 hours for an oil change . Wont be back for service the service guy was nice but that doesn't make the 2 hour wait ok More
Warranty Door Hinge Replacement and Oil Change went smoothly with Anthony in Service Department keeping us informed of their progress. This is the fourth time our CMax Energi has visited Rockwall Fo smoothly with Anthony in Service Department keeping us informed of their progress. This is the fourth time our CMax Energi has visited Rockwall Ford Service. Each time has been a good user experience! More
The service was easily scheduled, they got me in quickly and it was completed in a reasonable amount of time. The service advisor was courteous. and it was completed in a reasonable amount of time. The service advisor was courteous. More
The work performed was as to be expected but they tell you everything that was inspected needs to be replaced even though it was replaced 2 weeks prior. This tells me that they don't check anything are th you everything that was inspected needs to be replaced even though it was replaced 2 weeks prior. This tells me that they don't check anything are that they are trying to rip you off. Don't let them up sell you. More
These guys are absolutely top of the line! I’ve bought two trucks there and always get them serviced there as well. In and out quick with no hassle! Love this place! two trucks there and always get them serviced there as well. In and out quick with no hassle! Love this place! More
Greàt service when you walk into their doors you can tell you're going to be taken care of, every one is. Friendly and truely want to make sure you're comfortable . you're going to be taken care of, every one is. Friendly and truely want to make sure you're comfortable . More
It took a little longer than I expected but my service advisor Ron Greene was great with letting me know what was going on. I didn’t have to call and ask. Truck is running great. Thanks advisor Ron Greene was great with letting me know what was going on. I didn’t have to call and ask. Truck is running great. Thanks More
Tough Day Made Easier My 2010 F-150 broke down about 10miles away. Called the service department and talked to Kris and he got me in touch with Chubbs towing. They got th My 2010 F-150 broke down about 10miles away. Called the service department and talked to Kris and he got me in touch with Chubbs towing. They got there quick, loaded quick and brought me to the dealer. Worked with Kris when I got there and got it fixed in two days. No one wants to have to fix their vehicle but they could not have made it easier for me. More