Rockwall Ford

Found my new service department! New to the area and needed an oil change after all the driving we did. Norma was personable, informed and attentive without being overbearing. Quick s New to the area and needed an oil change after all the driving we did. Norma was personable, informed and attentive without being overbearing. Quick service even as a walk in and even got a complimentary wash and vacuum. Car looked great afterwards and the price was great compared to other places. Would highly recommend this dealership for service and will be back! More

Floyd took great care of me this is my ford dealer Will be buying a truck here in near future great service Floyd is awesome everybody was very nice and helpful gave me a ride to work while they fixed Will be buying a truck here in near future great service Floyd is awesome everybody was very nice and helpful gave me a ride to work while they fixed my car will be back More

Horrible How can a customer take a truck in and pick it up and it is worst then what it came in there with. They have only replaced my throttle body 3 times n How can a customer take a truck in and pick it up and it is worst then what it came in there with. They have only replaced my throttle body 3 times now. Then i take it in for back end shaking and they call to say its ready and now the entire xxxx truck shakes. Horrible! All it would have taken is to test drive the truck. Instead now i have to bring it back AGAIN!!! More

Another great service experience at Rockwall Ford Been going to Rockwall Ford for about three years now with my 2008 Expedition. Jerry Jones has been my service advisor from day one and he is great. Been going to Rockwall Ford for about three years now with my 2008 Expedition. Jerry Jones has been my service advisor from day one and he is great. Work gets done in a timely manner and it gets done right. I couldn't imagine having a better experience at any other dealership. My wife has a 2003 Envoy that we have had since it was new. We have had that vehicle to both Heritage and Gateway for service, and without fail we have had to take the vehicle back a second, and sometimes a third and fourth time to get the same issue fixed. Rockwall Ford takes care of my service problem on the first visit. No re-do's. Because of that, we are very likely going to be looking at a Ford for my wife's next car. A Ford from Rockwall Ford, that is. More

New Car Ford Edge sel 2017 Went on the internet to get information about vehicle I was looking for and rockwall ford internet manager called me and was very helpful, so they had Went on the internet to get information about vehicle I was looking for and rockwall ford internet manager called me and was very helpful, so they had salesperson Mason call me and he was the BOMB!! Go on the internet so you can get MASON More

Great customer service The staff at rockwall ford is amazing, very knowledgeable, and very helpful. This was my second truck that I have purchased for rockwall ford and I wi The staff at rockwall ford is amazing, very knowledgeable, and very helpful. This was my second truck that I have purchased for rockwall ford and I will return when it's time for a new vehicle. If your looking for a new ford car or truck I highly recommend rockwall ford More

Fast, easy, and low pressure I came to this dealership after shopping two other ford dealers near me and knew what i needed and could afford. I was instantly greeted by Jesse Myer I came to this dealership after shopping two other ford dealers near me and knew what i needed and could afford. I was instantly greeted by Jesse Myers and could not have been happier. He listened to what i wanted and what I could afford for down payment and monthly payment. I ended up with exactly what i wanted and payments lower than I anticipated. If you are looking for fast, easy, and minimal hassle, go to Rockwall Ford and ask for Jesse Myersr More

Well done! I rarely give 5 stars, because 5 is absolutely the highest score possible and in my opinion very few earn it. Jerry Jones is an outstanding service ad I rarely give 5 stars, because 5 is absolutely the highest score possible and in my opinion very few earn it. Jerry Jones is an outstanding service advisor whom I trust and always request. Mechanics and technicians are knowledgeable, and respectfully care for my 2014 F-150 FX4 as if it were there own. I've had an excellent experience every time and will update this review if that changes. Thank you Jerry Jones and the Rockwall Ford mechanics and technicians! More

L e a n n a is an awesome salewoman! Patient, thorough and knows way more than most about cars and engines! I cannot stress how much I enjoyed my experience working with her. She got my Patient, thorough and knows way more than most about cars and engines! I cannot stress how much I enjoyed my experience working with her. She got my wife into to her dream car and me out of the doghouse!! More

take to long and find out they want give me online price I been there 4hrs and have them want give me online price I don't know the sale man name or the sales manger name I been there 4hrs and have them want give me online price I don't know the sale man name or the sales manger name More