Rockwall Ford

Excelent Because Bobby my salesman gave me all the futures from my new Ford Explorer Limited and the financing person Mr Guillen gave all the detail from my c Because Bobby my salesman gave me all the futures from my new Ford Explorer Limited and the financing person Mr Guillen gave all the detail from my credit and Ford Credit for approved my credit everybody made a excelent job More

Easy to work with Lupe did a good job working the deal with his management and delivering the truck to me, no complaints at all, everything was presented to me as agree Lupe did a good job working the deal with his management and delivering the truck to me, no complaints at all, everything was presented to me as agreed, More

Easy and friendly people Always a go to when needing my vehicle serviced. I will never go anywhere else. PERIOD! They have a customer for life! Thanks again Brad! Always a go to when needing my vehicle serviced. I will never go anywhere else. PERIOD! They have a customer for life! Thanks again Brad! More

2017 Ford Explorer Purchase I wiorked with John Barrow for the purchase and he was amazing. He was courteous and was able to answer all of my questions. I was able to close quick I wiorked with John Barrow for the purchase and he was amazing. He was courteous and was able to answer all of my questions. I was able to close quickly and he had my vehicle detailed and ready. He took extra time to show me all the features on my new vehicle and synced my iPhone before I left. I will recommend him to anyone looking to purchase a new car. I also worked with Joe Guillen in finance and he didn't try to high pressure sell me on additional items. He made the process go smoothly and quickly. More

Friendly people, quick service & great inventory selection!! Everyone was so attentive! We had the pleasure to work with Lupe throughout most of the time we spent there! He was very informative & extremely nice! Everyone was so attentive! We had the pleasure to work with Lupe throughout most of the time we spent there! He was very informative & extremely nice! More

Excellent Service Work, Warranty not worth anything I had a great service experience with Brad Stephens with my 15000 mile service on my F150 Platinum truck. He really practices client service and is an I had a great service experience with Brad Stephens with my 15000 mile service on my F150 Platinum truck. He really practices client service and is an asset to the company. Brad also tried to help me with a paint blemish that has appeared on my back bumper. I bought this truck about 4 months ago. It was a 2016 with low mileage and was the 2nd 2016 certified vehicle I had purchased from Rockwall in the last year. Even with extended warranty, no one wanted to take ownership of repainting the bumper - too bad, my problem not theirs. It's a shame that their excellent service department is overshadowed by management decisions like this and it will lead me to seek another dealer to buy from and service my vehicles. Dr. Geof Land 787 Hanover Dr 713.501.8137 More

Great Service. I had my truck in this dealership for an Oil change and the service was done in a timely manner and with a very respectful & helpful service. I had my truck in this dealership for an Oil change and the service was done in a timely manner and with a very respectful & helpful service. More

Faster service than expected Brought our car in for a recall. Jerry Jones listened to our concerns and was pleasant to work with. Service went faster than expected. We will come b Brought our car in for a recall. Jerry Jones listened to our concerns and was pleasant to work with. Service went faster than expected. We will come back to this dealership for any need. More

Good experience at Rockwall Ford Very friendly people and remarkable facility. Not a high pressure dealership at all. Took longer than I’d have liked to have gotten where we needed to Very friendly people and remarkable facility. Not a high pressure dealership at all. Took longer than I’d have liked to have gotten where we needed to be but we got there. Would use them again More

Bad Sensor The Service Dept. at Rockwall Ford has taken care of any issues that we take them. Wayne runs a tight program and keeps well trained professionals in The Service Dept. at Rockwall Ford has taken care of any issues that we take them. Wayne runs a tight program and keeps well trained professionals in his arsenal. More