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Rockwall Ford

Rockwall, TX

4.7
1,374 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,375 reviews

January 02, 2019

Great experience with extremely courteous staff . Waiting area was clean and comfortable. Service was handled in a very timely manner. I will be using this location for all my service needs. More

by Gammaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Greene
December 14, 2018

A ServiceReview if Our Escape My car was ready to be picked up an hour after I took it in. It was done correctly and very quickly. My service work was done very quickly and effic More

by Bev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
December 12, 2018

My Escape I took my car in for the works, service was great, a little wait, but not bad. Took them about 90 minutes. Everyone was friendly and helpful My ser More

by ccfe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Moreno
December 11, 2018

Scheduled Maintenance I always bring my F-250 into this service department as i have always enjoyed competent and friendly service. the service department is clean and offe More

by KOHO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley
December 10, 2018

Purchase of new 2018 Ford F150 at Rockwall Ford Rockwall Ford folks were very friendly and not pushy. The meeting with finance went smoothly and he helped me get the best finance deal. Can't say e More

by Gordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norma Benavides (Sales), Grady Reynolds (Finance Mgr.)
November 28, 2018

Fantastic service Great Experience as always will continue using them to service both of my Fords and send everyone I know to Jackee, thanks for all the help. More

by Rob00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackee
November 26, 2018

Took our SUV there 3 times for same wind noise that it still Took our SUV that we bought from them used. Which a manager said that they put 1500. -2000. In all used to make them Ford certified used. First schedu More

by Pest
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
November 21, 2018

Love Rockwall Ford! Excellent Service! Excellent Service from Rockwall Ford! Had car serviced and was in and out quickly! Friendly professional service! Ron Green was excellent even called More

by Pattid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Green
November 15, 2018

Great service Wesley Mendoza was very helpful and very knowledgeable of my repairs and got the vehicle in and out in very timely manner. I would recommend him along More

by BBH2105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Mendoza
November 14, 2018

Nice buying experience Sales process was smooth and low pressure. Listened to what I wanted and let me take my time. Sorted thru their vehicles and found a match. One of More

by F150truckfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antone
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