Rockwall Ford

I have bought a couple of vehicles from your dealership. The service I have received from buying the vehicles to servicing the vehicles have always been very pleasant. Your dealership has a top rating with The service I have received from buying the vehicles to servicing the vehicles have always been very pleasant. Your dealership has a top rating with me and I will probably buy my next vehicle from you as well. More

Quick, attentive, reliable. My service professional asked questions and really drilled down on the problem, have me a realistic expectation, and the work was done quickly and t My service professional asked questions and really drilled down on the problem, have me a realistic expectation, and the work was done quickly and thoroughly. More

I have always had a pleasant experience at Rockwall Ford. Kris was helping me today, very polite and informative! Kris was helping me today, very polite and informative! More

Everyone was very friendly and helpful. Very pleasant experience. I feel like I got a good deal on my new Ford F150. I would definitely recommend this dealership. Very pleasant experience. I feel like I got a good deal on my new Ford F150. I would definitely recommend this dealership. More

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Mady Mills is a Rockstar service advisor. The pick and delivery service is top notch. The pick and delivery service is top notch. More

Jarold always helps me in the service department. He is reliable and I always have confidence my truck is in good hands. He is reliable and I always have confidence my truck is in good hands. More

My truck was being delivered back to me after having a recall done and had issues. They towed it back to the dealership and had the issue diagnosed the next day. I was offered very reasonable pricing and recall done and had issues. They towed it back to the dealership and had the issue diagnosed the next day. I was offered very reasonable pricing and received excellent service from Juan. I will definitely recommend Rockwall Ford to anyone. More

Nice people. I recently purchased a $95,000 truck from Rockwall. The salesman knew very little about my vehicle. Could not answer even simple questions. I drove 6 I recently purchased a $95,000 truck from Rockwall. The salesman knew very little about my vehicle. Could not answer even simple questions. I drove 600 miles (roundtrip) for the vehicle. Despite having four days notice that I was coming, the vehicle was not ready when I arrived and I had to wait around an hour to see it. I asked the salesman to explain the operation of one of the options and he did not even know of the existence of the feature despite it being listed on the window sticker. He tried to convince me that a standard feature on the truck was the option. It was not. I had to leave the dealership as I had another obligation and I realized that some of the window sticker dealer add-ons were not on the vehicle and called the dealership. The salesman told me I could come back to the dealership and work it out, but I could not return that day due to my other obligations (and it is a 600 mile drive to come back). After the dealership finally acknowledged that the parts were not on the vehicle, they agreed to send me the parts but now I am on the hook for the installation costs. They did not even offer to pay for the installation costs. I called the finance manager (my only other contact at the dealership) and he got the ball rolling to at least make sure I got the parts. He was very knowledgeable and efficient. Nice people, good prices but poor salesman knowledge of the product makes it difficult to do an internet purchase. I have purchased half a dozen vehicles on the internet in the last several years and this is my first issue. If you live in Rockwall, it is probably worth checking out, if you have to travel, I would pass. More

They are courtesy and take care of their clients in a professional manner. Fixed my car in great time. professional manner. Fixed my car in great time. More