Rockwall Ford

Excellent Service Ford Service Center is the only place I trust to work on my Lincoln. The service is prompt and most importantly always explained to me so I can choos Ford Service Center is the only place I trust to work on my Lincoln. The service is prompt and most importantly always explained to me so I can choose the service I need. The staff is courteous and makes me feel welcome. More

Sacrifice Because of a typing error on my extended warranty of my last FORD I had to get the only vehicle they would finance to me with no money down. I thank Because of a typing error on my extended warranty of my last FORD I had to get the only vehicle they would finance to me with no money down. I thank God I was able to get it without my Dad co-signing this is my fourth vehicle from this place and I thought my payment being made would be enough. More

Great experience! Quick and easy process, ended up leaving with the truck I wanted at the price I wanted. All the staff at Rockwall Ford were a pleasure to work with. leaving with the truck I wanted at the price I wanted. All the staff at Rockwall Ford were a pleasure to work with. More

Oil Change First time at Rockwall Ford Service Dept. Raul was great,good service everyone was nice will try again. 45 min. for the oil change with appt. First time at Rockwall Ford Service Dept. Raul was great,good service everyone was nice will try again. 45 min. for the oil change with appt. More

Heather Holmes was my recent Service Technician. She was very knowledgeable, professional, and courteous. We’re ALWAYS pleased with the service we receive at Rockwall Ford! very knowledgeable, professional, and courteous. We’re ALWAYS pleased with the service we receive at Rockwall Ford! More

The service I received at Rockwall Ford was outstanding. The service representative kept my abreast of everything. He was kind and courteous. I liked the fact they texted me of the status of my vehicle. T The service representative kept my abreast of everything. He was kind and courteous. I liked the fact they texted me of the status of my vehicle. The waiting area is really nice also. More

Recall Service The overall service from scheduling an appointment to taking care of the recall was good. I appreciate the service department putting in plastic over The overall service from scheduling an appointment to taking care of the recall was good. I appreciate the service department putting in plastic over the seats and paper floor mats, but suggest removing them upon me picking up my vehicle. More

I have to much to say and most of it is not good. How ever one good salesman name Terrance was a big help. The sale manager was awful!! I went through xxxx getting this truck right and four other folks s ever one good salesman name Terrance was a big help. The sale manager was awful!! I went through xxxx getting this truck right and four other folks said they would never use T More

Not very happy with the service I received not just one weekend but two weekends in a row I had very poor customer service there.. except for the one person that help me get my truck . weekend but two weekends in a row I had very poor customer service there.. except for the one person that help me get my truck . More

$600 for labor to replace heater hoses. I DO NOT recommend Rockwall Ford Service Center . I will not be going back. I should have read the other reviews before I took my truck there. recommend Rockwall Ford Service Center . I will not be going back. I should have read the other reviews before I took my truck there. More