Rockwall Ford

I would give it zero stars if allowed. Do NOT do business here, you sign papers stating this is the rate and monthly payments, BUT when you get to finance where Ike, doesn't know his job. They increase your here, you sign papers stating this is the rate and monthly payments, BUT when you get to finance where Ike, doesn't know his job. They increase your rate and payments. Sales rep JW stated well if that happens we will discount the.car to get where we agreed, AGAIN NOPE, they didn't. This is the worse place to do business with. My advice go somewhere HONEST. More

Just like every other dealer, out to overcharge you on everything. Horrible customer service and my advisor didn't know crap about what was going on. But I guarantee she does know how too swipe your credi everything. Horrible customer service and my advisor didn't know crap about what was going on. But I guarantee she does know how too swipe your credit card!!!! More

I had a recall on my vehicle which I brought in for them to repair & while they were making sure everything was up to par, they discovered that I had a puncture in one of my tires. (I actually knew that so to repair & while they were making sure everything was up to par, they discovered that I had a puncture in one of my tires. (I actually knew that something was wrong with my tire & had an appointment scheduled with Discount Tire for that very afternoon.) Anyways, not only did my recall get taken care of, my tire was also repaired free of charge. WooHoo!!! More

Everything about this dealership was top notch. From the salesman all the way to director, they made the experience so easy and trustworthy! salesman all the way to director, they made the experience so easy and trustworthy! More

Excellent service provided by the team. Won't go anywhere else. Carl Wilson was extremely helpful and courteous. else. Carl Wilson was extremely helpful and courteous. More

Very good, personable, and helpful service writer. She offered all I needed but not overbearing. offered all I needed but not overbearing. More

Mark was my service adviser he is very professional and the service was great and done in a timely manner I would recommend Rockwall Ford to anyone who wants good service I also would recommend Mark as the the service was great and done in a timely manner I would recommend Rockwall Ford to anyone who wants good service I also would recommend Mark as their service Advisor More

Great Service Provider, she went above and beyond. She work with my Insurance and did not have to. work with my Insurance and did not have to. More

Took my 2013 Fusion in for Warranty work. Kris was my Service Manager and took awesome care of me. On top of that he is a volunteer fire fighter in union valley. Great guy. I will always ask for him for Service Manager and took awesome care of me. On top of that he is a volunteer fire fighter in union valley. Great guy. I will always ask for him for any repair needs in the future. PS the guy has a great sense of humor!!! More

They are always pleasant and nice, and they answer my questions. my car is always ready in a timely fashion questions. my car is always ready in a timely fashion More