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Rockwall Ford

Rockwall, TX

4.7
1,598 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,598 reviews

March 31, 2022

completely satisfied nice group of folks at rockwall ford. I WOULD PERSONALLY RECOMMEND THIS DEALERSHIP TO OTHERS. More

by wild willie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zoltan ''jj'' bango
Apr 04, 2022 -

Rockwall Ford responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

March 29, 2022

Philip was a Great Service Advisor. Kept me informed & a very timely experience. I was in and out very quickly. More

by Lariat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip
Apr 04, 2022 -

Rockwall Ford responded

Thank you for your kind words for Philip and our staff, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable experience!

March 18, 2022

I just want to say the staff at ROCKWALL Ford are outstanding. Buddy Mays. Brian Anderson Blake Meister did an outstanding job for my wife and I. They’re professionals and they will take care of you More

by Jedbean01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Mays, Brian Anderson and Blake Meister
Mar 22, 2022 -

Rockwall Ford responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

March 17, 2022

Very friendly staff! They keep you updated on the status of your vehicle and get you ride home when dropping off. More

by Sjcampbell1028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary and Cheyenne
Mar 22, 2022 -

Rockwall Ford responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

March 17, 2022

Great service! They checked everything out & provided good feedback to keep my truck running great! Thanks. More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cook
Mar 22, 2022 -

Rockwall Ford responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

March 14, 2022

I brought my Mustang in for the annual registration and inspection, an oil change, and also for a problem with the driver seat track. It was damaged after being at a car wash and I wasn’t sure if it was co More

by kathy21698
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Ward, Mark
Mar 15, 2022 -

Rockwall Ford responded

Thank you for your kind words for our team! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

March 07, 2022

I need an oil change and accompanying service which was accomplished in a very timely manner. More

by Bev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary West
Mar 07, 2022 -

Rockwall Ford responded

Thank you, Bev! We look forward to your business with us again!

Mar 07, 2022 -

Bev responded

Will do.

March 06, 2022

John Cook was very helpful and very attentive to keep us in informed about the progress of the work on our truck. More

by tomcoker806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cook
Mar 07, 2022 -

Rockwall Ford responded

We're glad that you had an excellent experience with your recent service visit. We look forward to seeing you again!

March 03, 2022

As usual, my trip to the Service Dept was great. Kris got me set up right off the bat and even pointed out some things that have not been performed on time. Since we were getting ready to hit the ro More

by mgysgt2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris
Mar 07, 2022 -

Rockwall Ford responded

Thank you for your kind words for Kris and our team! We are thrilled that you always have the best service experience here with us! Thank you for your continued business and we look forward to your next visit!

March 01, 2022

Poor customer service, bad experiencia in the purchase of the truck, and i dont back to buy onother car in thi dealership More

by Gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl/mondragon
Mar 07, 2022 -

Rockwall Ford responded

I apologize that you experienced this sales issue. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you. Jeff Hicks General Manager jhicks@rockwallford.com

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