Group 1 Ford of Rockwall

I had an appointment. Used an online coupon. They greeted me promptly, got my truck in and out quickly. Was less than and cleaner than the quick places around I was hap Used an online coupon. They greeted me promptly, got my truck in and out quickly. Was less than and cleaner than the quick places around I was happy and on my way. More

We’ve have purchased a few vehicles from this dealership and it’s because of the service department. Alway a pleasant surprise and it’s because of the service department. Alway a pleasant surprise More

Scheduled work was good and the service team was very helpful. However, a hail storm that passed through on Monday 5/4 while Group1 had my super duty, sent me home with more than I paid for. Hood on my F helpful. However, a hail storm that passed through on Monday 5/4 while Group1 had my super duty, sent me home with more than I paid for. Hood on my F250 is damaged from large hail in Rockwall and I was told there was nothing they could do. Truck was dent free when I dropped it off. Very upset and I was looking forwards to trading it in on another f250. Not sure of my next action and now looking for options and NOT looking forwards to more $ out of my pocket. More

Our service provider, Keith Monette is a super star. Very good at communicating and setting expectations. Service performed was excellent. Will definitely use again. Very good at communicating and setting expectations. Service performed was excellent. Will definitely use again. More

Good communication and service. My particular situation had special issues with F-10 engine in a Winnebago modified coolant system. A resolution was reached. I felt this dealershi My particular situation had special issues with F-10 engine in a Winnebago modified coolant system. A resolution was reached. I felt this dealership went beyond expectations considering Winnebago would not work with them. Going forward, I will choose Rockwall Ford with their excellence to work on my 2 vehicles. More

Merry was very polite, attentive and communicated throughout the whole process! Thank you so much for your help! throughout the whole process! Thank you so much for your help! More

I live a significant distance away, but is always worth the trip. The service and care that I received at Rockwall Ford is the best. The dealership is top notch and can not be equaled by any other dealersh the trip. The service and care that I received at Rockwall Ford is the best. The dealership is top notch and can not be equaled by any other dealership. More

I’ve had my explorer serviced here since the purchase. Always friendly and reliable to get the job done right. Always friendly and reliable to get the job done right. More

Did not take advantage of me being a woman. They were very nice and respectful. They really did try to help me with price of my repairs. I had some recalls that I had no idea about and they mad They were very nice and respectful. They really did try to help me with price of my repairs. I had some recalls that I had no idea about and they made sure to let me know and order all parts. We will see if they actually call me when the parts come in. I had the pleasure of working with Ozzy! He was the I my one to greet me when I walked in the door which really said a lot. More

Great customer service! Micheal answered my questions beyond what I was actually there for. This is the third vehicle my family has bought from Group 1 Ford of Rockwall and Micheal answered my questions beyond what I was actually there for. This is the third vehicle my family has bought from Group 1 Ford of Rockwall and we will definitely be back! More