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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
2,006 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 2,006 reviews

April 13, 2026

Fast, friendly, and professional. Waiting room clean, with plenty of seating, and fresh brewed coffee always on tap. More

by Jtwalker21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddy
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April 13, 2026

2017 kia sportage cash paid nearly 12k at the time salesman told me the car is Flawless zero issue went to do oil change and the technician vehicle has no oil turns out it had an excessive oil consump More

by amadotun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unreliable
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April 12, 2026

Ford gave us good assistance. The wait wasn’t bad at all. Loved the video they sent me about my car. More

by Marisol Tlatenchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
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April 11, 2026

Good fifteen words fifteen words fifteen words now I think I will change my ranking. More

by humdee007
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
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April 11, 2026

Set appointment. My service advisor Merri handled my needs. In and out quickly and totally satisfied. More

by bobsepanik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
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Apr 13, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2026

Customer service friendly,and professional,vehicle inventory great, nice clean facility, definitely would recommend to a friend! More

by billytoler111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses , Joseph, and Jameka
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Apr 13, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rockwall! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2026

Tina got me in and out! I told her I needed to be out of there in time for work and she was accepting of my time restriction and like always got it done! More

by Bv2235974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
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Apr 13, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy you found Tina to be so supportive during your experience here at Group 1 Ford of Rockwall. If you have any further questions, please don't hesitate to reach out!

April 10, 2026

My sales representative was very good, answered all my questions and made the process easy. More

by Ross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Morris
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Apr 13, 2026 -

Group 1 Ford of Rockwall responded

Hi Ross, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2026

This was a great experience for me. Carlos was so nice and helpful. Had a ton of questions and he answered them all. Best car buying experience I have ever had. I would highly recommend More

by tresmfg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos
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Apr 13, 2026 -

Group 1 Ford of Rockwall responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2026

Great customer service from the moment I called to the service at my door. The convenience of the service technician coming to me was nice and something I will for sure be using as a service in the future More

by Alison B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameka, Mitchell
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Apr 10, 2026 -

Group 1 Ford of Rockwall responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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