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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
2,058 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 2,058 reviews

June 11, 2026

Missed either try to work in your favor for extended warranty vehicle coverage that they are working on. They try to make sure they get you the rate that you deserve and are overpaying for car repairs. More

by Joshb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hubbs
Report | Print
June 09, 2026

In on time, finished quickly with no issues. Reasonable pricing. Checking out was easy and quick. More

by ddgaffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Jun 10, 2026 -

Group 1 Ford of Rockwall responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2026

The Service Guys were awesome! Jonathan and Noah took care of business quickly and efficiently! Work was completed in super quick time! More

by DVV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Gonzales, Jonathan Hubbs
Report | Print
Jun 07, 2026 -

Group 1 Ford of Rockwall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rockwall! If you have any further questions, please don't hesitate to reach out!

June 04, 2026

I bought my used 2024 Escape xx-Line December 2025. The salesman was J.J. Bango and I highly recommend him. He was a pleasure to deal with. My visit today was for oil & filter change with Javier as my More

by Torque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Jun 05, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2026

More than happy with Rockwall Ford’s mobile service! Not only took care of my recall by coming to my house, a side effect of the software update was the “no key detected“ problem was fixed after the up More

by grollow
Recommend Dealer
Yes
Employees Worked With
Brendan
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Jun 05, 2026 -

Group 1 Ford of Rockwall responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

June 03, 2026

The entire team here is top notch. Go see Ivan. He’s the man and a true professional. More

by cmaxh12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan, Jim
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Jun 04, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2026

Very fast and efficient service. Kris wade was very helpful. I will definitely be back to this dealership. More

by Kmcint08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Report | Print
Jun 04, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2026

Seems like they got some new staff members. The service is absolutely fantastic now! I will be returning! More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Jun 04, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2026

Fast, efficient and friendly service. Jonathan was upfront on costs and timeframe. The service department kept the vehicle clean. Well Done. More

by bshipman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hubbs
Report | Print
Jun 03, 2026 -

Group 1 Ford of Rockwall responded

Hi, thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team. We strive to provide fast, efficient, and friendly service to all of our customers. It means a lot to know that our efforts are appreciated. Thank you for choosing our business, and we look forward to serving you again!

May 31, 2026

Great service and follow up! ! I usually get my oil and simple service done elsewhere, but I will start bringing my truck therefore, all services due to the customer service I rec More

by chris ludwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, and Jon
Report | Print
Jun 02, 2026 -

Group 1 Ford of Rockwall responded

Hello Chris, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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