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Rockwall Ford

Rockwall, TX

4.8
1,757 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,757 reviews

June 23, 2023

My service writer was very good would recommend her to anyone. Takes care of customers and kept me updated on my vehicle. More

by Red
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bianca Vasgird
Jun 27, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 22, 2023

Nice customer service they had my truck in and out in no time and kept me updated the whole time. More

by Drew
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 24, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 22, 2023

The Rockwall Ford staff are all very polite and do try to keep you up to date with progress on the servicing of your vehicle. Special thank you to Russel, my service agent. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel
Jun 27, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

They put a lot of obvious effort to provide excellent customer service. I would definitely recommend this dealership. More

by rugbyjj3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Brohn
Jun 24, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 20, 2023

Ian did an awesome job I will be coming back soon for an oil change and other work done on my f250.. thankyou for the smooth turnaround!! More

by Jmzumbrun
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ian ..service dept
Jun 20, 2023 -

Jmzumbrun responded

Ian did a great job! I will be back for other maintenance on my f250

June 18, 2023

Oscar was professional and helpful. He explained everything patiently. He showed me how I could use my Ford points to save money on my service. More

by jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Jun 20, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 18, 2023

Service writer was extremely friendly and listened to my issue. When ckg status very pleasant and made me feel important not just another customer. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 20, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2023

Great attention. Timely as promised. Comfortable waiting room. X x x x x x x x More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Jun 20, 2023 -

Rockwall Ford responded

We appreciate your positive review about your recent experience with us!

June 16, 2023

Scheduling was easy. Service was prompt and courteous from the moment I arrived until my car was done. More

by pruittjeff55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 20, 2023 -

Rockwall Ford responded

We appreciate your positive review about your recent experience with us!

June 16, 2023

Ian and the entire service team was smart, friendly and helpful. 5🌟 to them all! More

by Brian.C.Lindley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jun 20, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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