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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,571 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,571 reviews

January 11, 2022

Good customer service just missed giving me cash discount at 1st buy discussion for cash sale only cash sale for vehicle More

by Maillady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexa
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Feb 07, 2022 -

Rockwall Ford responded

Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Jeff Hicks General Manager jhicks@rockwallford.com

January 05, 2022

The experience with your dealership was outstanding. .Customer service was excellent and very helpful. Really like the truck and appreciate Matt Langham assistance in getting it. More

by bill.hooks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Langham
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Jan 11, 2022 -

Rockwall Ford responded

Thank you for your kind words for Matt! We are thrilled that he provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new car.

Jan 14, 2022 -

bill.hooks responded

You’re welcome and again service was excellent . Matt was very helpful.

January 02, 2022

Does a great oil change. Would be nice if they would wash the cars outside More

by Cmgrh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady forgot her name
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Jan 03, 2022 -

Rockwall Ford responded

Thank you for the feedback. We thank you for your business and look forward to your next visit!

December 27, 2021

Ask for Gary Wells to get your Ford service. He was awesome and made sure I was taken care of! More

by cestrada3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wells
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Jan 03, 2022 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

December 26, 2021

My service guy Kris was excellent. Kept me informed about my repair the whole time.. More

by Rgarayusmc75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris
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Jan 03, 2022 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

December 21, 2021

Great Service as always. Gary was very helpful in getting our needs service taken care of in a timely and professional manner. More

by Genie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wall
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Jan 03, 2022 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

December 14, 2021

Extremely helpful and eager to find the vehicle we wanted. Repeat customer for sure!! From the time we walked into the dealership til the time we bought our vehicle and left we were well taken care of More

by klrussell72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ, Rob, Karl and Grady
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Dec 15, 2021 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!

December 12, 2021

Brian you excellent, very friendly and courtesy My car Brian you excellent, very friendly and courtesy My car was ready as he said it would be More

by carolrisovi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
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Dec 15, 2021 -

Rockwall Ford responded

Thank you for your kind review of Brian, we appreciate your business!

December 09, 2021

The service was prompt, conscientious, and correct, service writer used excellent communication via talk and text while I waited in the lobby More

by TXJCLARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
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Dec 15, 2021 -

Rockwall Ford responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

December 09, 2021

Great experience working with Rockwall Ford. They delivered the exact vehicle I wanted. Financing was a breeze and my salesman, Carl Stevens, was top notch. More

by NB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Stevens
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Dec 15, 2021 -

Rockwall Ford responded

Thank you for your kind words for Carl and our team! We are thrilled that they provided you with a great car buying experience. Congratulations on your new car!

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